Nursing homeActive

Good Shepherd Health Center

302 Second Street NE, Mason City, IA 504016414241740170 certified beds · 147 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
8
since 2023
Deficiencies
28
0262
Penalties · 3 yrs
$87,458
1 fine
Last survey
2026-02-24
Complaint
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 2
Staffing 3
Quality 1
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Iowa Department of Inspections, Appeals & Licensing · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-02-24Complaint020CMS-2567 (Care Compare)
2025-12-11Standard050CMS-2567 (Care Compare)
2025-03-13Complaint021CMS-2567 (Care Compare)
2024-10-31Standard070CMS-2567 (Care Compare)
2024-09-06Complaint010CMS-2567 (Care Compare)
2024-08-30Complaint021CMS-2567 (Care Compare)
2023-11-20Complaint010CMS-2567 (Care Compare)
2023-07-06Standard060CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Iowa Department of Inspections, Appeals & Licensing publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-02-24Complaint survey · 2 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-09Record 165072-20260224-F684
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-09Record 165072-20260224-F692
2025-12-11Standard survey · 5 deficienciesOfficial report
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-05Record 165072-20251211-F552
F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-02Record 165072-20251211-F557
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-01-05Record 165072-20251211-F584
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-05Record 165072-20251211-F644
F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyScope/severity EStandard
Records
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-01-05Record 165072-20251211-F868
2025-03-13Complaint survey · 3 deficienciesOfficial report
F713Provide or arrange emergency care by a doctor 24 hours a day.Scope/severity GHarm
Staffing
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-04-03Record 165072-20250313-F713
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-03Record 165072-20250313-F550
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-03Record 165072-20250313-F609
2024-10-31Standard survey · 7 deficienciesOfficial report
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-16Record 165072-20241031-F640
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-16Record 165072-20241031-F684
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-16Record 165072-20241031-F688
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-16Record 165072-20241031-F689
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-16Record 165072-20241031-F690
F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-16Record 165072-20241031-F838
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-16Record 165072-20241031-F880
2024-09-06Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 165072-20240906-F689
2024-08-30Complaint survey · 3 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity JHarm
Care planning
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-09-17Record 165072-20240830-F684
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 165072-20240830-F550
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 165072-20240830-F725
2023-11-20Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-20Record 165072-20231120-F689
2023-07-06Standard survey · 6 deficienciesOfficial report
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-06Record 165072-20230706-F640
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-06Record 165072-20230706-F641
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-06Record 165072-20230706-F684
F732Post nurse staffing information every day.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-08-06Record 165072-20230706-F732
F814Dispose of garbage and refuse properly.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-08-06Record 165072-20230706-F814
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-06Record 165072-20230706-F842

Penalties & enforcement

DateActionAmountSource
2024-08-30Civil money penalty$87,458CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.36
Facility
Iowa
National
Iowa 0.74 · National 0.69
Total nurse hours per resident day3.65
Facility
Iowa
National
Iowa 3.82 · National 3.86
Weekend total nurse hours3.46
Facility
Iowa
National
Iowa 3.37 · National 3.42
Total nursing staff turnover69%
Facility
Iowa
National
Iowa 44% · National 46%
Registered nurse turnover60%
Facility
Iowa
National
Iowa 42% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityIowaNational
Percentage of long-stay residents with pressure ulcers
lower is better
3.1%4.2%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
7.4%3.8%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
26.7%19.5%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
2.9%2.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.2%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
20.5%17.1%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
3.3%4.6%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
20.7%20.8%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Good Shepherd Geriatric Center Inc
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Alden, Kathryn
Individual
CORPORATE DIRECTORNOT APPLICABLE
Boedeker, John
Individual
CORPORATE DIRECTORNOT APPLICABLE
Demaris, Anne
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Douglas, Tom
Individual
CORPORATE DIRECTORNOT APPLICABLE
Everist, Burton
Individual
CORPORATE DIRECTORNOT APPLICABLE
Flynn, Anne
Individual
CORPORATE DIRECTORNOT APPLICABLE
Gerrietts, Dan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Hunt, Samuel
Individual
CORPORATE DIRECTORNOT APPLICABLE
Madden, Thelma
Individual
CORPORATE DIRECTORNOT APPLICABLE
Paulson, Kirk
Individual
CORPORATE DIRECTORNOT APPLICABLE
Schumaker, Terry
Individual
CORPORATE DIRECTORNOT APPLICABLE
Shipman, Scott
Individual
CORPORATE DIRECTORNOT APPLICABLE
Smed, Scott
Individual
CORPORATE DIRECTORNOT APPLICABLE
Stockbeger, Ian
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Stockbeger, Ian
Individual
CORPORATE OFFICERNOT APPLICABLE
White, Jerrold
Individual
CORPORATE DIRECTORNOT APPLICABLE
Zook, Anne
Individual
CORPORATE DIRECTORNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Iowa.

No county cost figures on file for Cerro Gordo.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Heritage Care And Rehabilitation Center
Mason City
0.8 mi2025-08-14061
I O O F Home and Community Therapy Center
Mason City
1.7 mi2026-03-190100
Manly Specialty Care
Manly
9.0 mi2026-03-050201
Rockwell Community Nursing Home
Rockwell
11.5 mi2025-09-04010
Nora Springs Care Center
Nora Springs
9.0 mi2026-04-14050
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01