Nursing homeActive
Bentley Care Center
875 Retreat Drive, Naples, FL 34110239431210084 certified beds · 75 residentsFor profit - CorporationMedicare
Surveys on file
3
since 2021
Deficiencies
17
● 0● 17● 0
Penalties · 3 yrs
—
none on file
Last survey
2024-11-21
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 5
Quality 3
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Agency for Health Care Administration (AHCA) · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2024-11-21 | Standard | 0150 | CMS-2567 (Care Compare) | — |
| 2023-03-02 | Standard | 020 | CMS-2567 (Care Compare) | — |
| 2021-07-29 | Standard | 000 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Agency for Health Care Administration (AHCA) publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F550
F583Keep residents' personal and medical records private and confidential.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F583
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F658
F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F676
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F692
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F755
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F758
F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-01-06Record 106062-20241121-F802
F808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F808
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F812
F814Dispose of garbage and refuse properly.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F814
F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F835
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F842
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F880
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-02Record 106062-20241121-F919
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-01Record 106062-20230302-F677
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-01Record 106062-20230302-F686
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.90
Facility
Florida
National
Florida 0.73 · National 0.69
Total nurse hours per resident day6.45
Facility
Florida
National
Florida 3.82 · National 3.86
Weekend total nurse hours5.84
Facility
Florida
National
Florida 3.49 · National 3.42
Total nursing staff turnover31%
Facility
Florida
National
Florida 41% · National 46%
Registered nurse turnover44%
Facility
Florida
National
Florida 46% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Florida | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 3.0% | 4.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 4.2% | 2.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 5.4% | 8.6% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 2.5% | 0.7% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 14.5% | 8.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 7.3% | 5.5% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 6.3% | 14.4% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Margot And Tom Pritzker Foundation Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | — | — |
| P. G. - Daniel Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| P. G. - Don #3 Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| P. G. - Jim Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| P. G. - Johnny Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| P. G. - Karen Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | — | — |
| P. G. - Linda Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| P. G. - Nicholas Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | — | — |
| P. G. - Tony Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| Pritzker Pucker Family Foundation No. 2 Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | — | — |
| Allison, Pamela Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Classic Residence Management Limited Partnership Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Conzelman, Tina Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Elterman, Frank Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Evraets, Melissa Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Koszylko, Tomek Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Maslow, Cary Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Smith, Penny Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Williams, Bridget Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Allison, Pamela Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Classic Residence Management Limited Partnership Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Conzelman, Tina Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Cope, Tara Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Cope, Tara Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Elterman, Frank Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Evraets, Melissa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Koszylko, Tomek Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Maslow, Cary Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Muszynski, Thomas Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Muszynski, Thomas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Muszynski, Thomas Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Poorman, John Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Poorman, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Smith, Gary Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Smith, Gary Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Smith, Penny Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Williams, Bridget Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Vi Living — 9 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Florida.
No county cost figures on file for Collier.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Solaris Healthcare Imperial Naples | 1.2 mi | 2024-11-22 | 0101 |
| Solaris Senior Living North Naples Naples | 2.9 mi | 2025-04-24 | 0120 |
| Renaissance At The Terraces Bonita Springs | 3.3 mi | 2026-02-02 | 030 |
| Adviniacare At Naples Naples | 5.1 mi | 2026-05-28 | 096 |
| Premier Place At The Glenview Naples | 6.1 mi | 2026-01-23 | 030 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |