Nursing homeActive
Douglas Jacobson State Veterans Nursing Home
21281 Grayton Terrace, Port Charlotte, FL 339549416130919120 certified beds · 112 residentsGovernment - StateMedicare and Medicaid
Surveys on file
8
since 2021
Deficiencies
20
● 0● 15● 5
Penalties · 3 yrs
$114,162
7 fines · 1 action
Last survey
2025-08-21
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 5
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Agency for Health Care Administration (AHCA) · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-08-21 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2025-07-16 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2025-06-25 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2025-02-11 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2024-10-29 | Complaint | 002 | CMS-2567 (Care Compare) | — |
| 2024-09-06 | Standard | 061 | CMS-2567 (Care Compare) | — |
| 2023-06-02 | Standard | 031 | CMS-2567 (Care Compare) | — |
| 2021-10-07 | Standard | 020 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Agency for Health Care Administration (AHCA) publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-21Record 106059-20250821-F557
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-16Record 106059-20250716-F600
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-16Record 106059-20250625-F600
F602Protect each resident from the wrongful use of the resident's belongings or money.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-08-16Record 106059-20250625-F602
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-03-11Record 106059-20250211-F600
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-11-25Record 106059-20241029-F600
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-11-25Record 106059-20241029-F689
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity GHarm
Dignity & rights
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-11-06Record 106059-20240906-F580
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 106059-20240906-F582
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 106059-20240906-F657
F679Provide activities to meet all resident's needs.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 106059-20240906-F679
F680Ensure the activities program is directed by a qualified professional.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 106059-20240906-F680
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 106059-20240906-F689
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-06Record 106059-20240906-F726
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-07-02Record 106059-20230602-F689
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-02Record 106059-20230602-F565
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-02Record 106059-20230602-F725
F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-02Record 106059-20230602-F740
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-11-07Record 106059-20211007-F700
F744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-11-07Record 106059-20211007-F744
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-06-25 | Civil money penalty | $18,425 | CMS · Penalties |
| 2025-06-25 | Civil money penalty | $7,660 | CMS · Penalties |
| 2025-06-25 | Civil money penalty | $8,490 | CMS · Penalties |
| 2025-02-11 | Civil money penalty | $46,937 | CMS · Penalties |
| 2024-09-06 | Civil money penalty | $11,333 | CMS · Penalties |
| 2024-09-06 | Civil money penalty | $15,971 | CMS · Penalties |
| 2024-09-06 | Civil money penalty | $5,346 | CMS · Penalties |
| 2024-09-06 | Denial of payment for new admissions Payment denial for 34 days, from 2024-10-22 | — | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.16
Facility
Florida
National
Florida 0.73 · National 0.69
Total nurse hours per resident day4.67
Facility
Florida
National
Florida 3.82 · National 3.86
Weekend total nurse hours3.95
Facility
Florida
National
Florida 3.49 · National 3.42
Total nursing staff turnover52%
Facility
Florida
National
Florida 41% · National 46%
Registered nurse turnover32%
Facility
Florida
National
Florida 46% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Florida | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 4.8% | 4.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 3.6% | 2.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 26.7% | 8.6% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 4.8% | 0.7% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 15.9% | 8.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 3.5% | 5.5% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 22.4% | 14.4% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Gaylord, Brandy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Mallard, Lindsay Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Wurster, Joceylyn Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Carter, Alfred Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Williams, Keith Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Wurster, Joceylyn Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Florida Department Of Veterans' Affairs — 7 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Florida.
No county cost figures on file for Charlotte.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Village Place Healthcare And Rehabilitation Center Port Charlotte | 2.4 mi | 2025-06-11 | 0104 |
| Sun Harbor Healthcare Port Charlotte | 3.1 mi | 2024-09-19 | 080 |
| Charlotte Bay Rehab And Care Center Port Charlotte | 4.2 mi | 2026-03-17 | 085 |
| Harbour Health Center Port Charlotte | 4.2 mi | 2026-03-26 | 0111 |
| Solaris Healthcare Charlotte Harbor Port Charlotte | 4.3 mi | 2026-03-18 | 080 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |