Nursing homeActive

Hunters Creek Nursing And Rehab Center

14155 Town Loop Blvd, Orlando, FL 328374075412600116 certified beds · 109 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
7
since 2021
Deficiencies
14
0113
Penalties · 3 yrs
$67,191
3 fines
Last survey
2026-05-22
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Agency for Health Care Administration (AHCA) · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-05-22Complaint010CMS-2567 (Care Compare)
2024-12-18Standard040CMS-2567 (Care Compare)
2024-11-14Complaint021CMS-2567 (Care Compare)
2024-09-20Complaint002CMS-2567 (Care Compare)
2023-12-18Complaint010CMS-2567 (Care Compare)
2023-06-29Standard020CMS-2567 (Care Compare)
2021-11-17Standard010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Agency for Health Care Administration (AHCA) publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-05-22Complaint survey · 1 deficiencyOfficial report
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-15Record 105987-20260522-F842
2024-12-18Standard survey · 4 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-19Record 105987-20241218-F550
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-19Record 105987-20241218-F756
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-19Record 105987-20241218-F801
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-01-19Record 105987-20241218-F812
2024-11-14Complaint survey · 3 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-12-14Record 105987-20241114-F686
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-14Record 105987-20241114-F641
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-14Record 105987-20241114-F655
2024-09-20Complaint survey · 2 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity JHarm
Abuse & neglect
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-09-13Record 105987-20240920-F600
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity JHarm
Care planningFalls
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-09-13Record 105987-20240920-F689
2023-12-18Complaint survey · 1 deficiencyOfficial report
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-16Record 105987-20231218-F698
2023-06-29Standard survey · 2 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-31Record 105987-20230629-F656
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-31Record 105987-20230629-F880
2021-11-17Standard survey · 1 deficiencyOfficial report
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-12-17Record 105987-20211117-F758

Penalties & enforcement

DateActionAmountSource
2024-11-14Civil money penalty$51,545CMS · Penalties
2024-09-20Civil money penalty$7,823CMS · Penalties
2024-09-20Civil money penalty$7,823CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.76
Facility
Florida
National
Florida 0.73 · National 0.69
Total nurse hours per resident day4.03
Facility
Florida
National
Florida 3.82 · National 3.86
Weekend total nurse hours3.58
Facility
Florida
National
Florida 3.49 · National 3.42
Total nursing staff turnover36%
Facility
Florida
National
Florida 41% · National 46%
Registered nurse turnover55%
Facility
Florida
National
Florida 46% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityFloridaNational
Percentage of long-stay residents with pressure ulcers
lower is better
9.2%4.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.2%2.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
10.0%8.6%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.3%0.7%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
3.2%8.7%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
1.0%5.5%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
3.6%14.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Britton, Mark
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Jicha, Joseph
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Melton, Donald
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Notermann, William
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Southern Healthcare Management LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Sovereign Healthcare Disbursements LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Berkadia Commercial Mortgage LLC
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Britton, Mark
Individual
ADP OF THE SNFNOT APPLICABLE
Chery, Dawn
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Chery, Dawn
Individual
ADP OF THE SNFNOT APPLICABLE
Cronquist 2015 Family Tr
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Cronquist, Royce
Individual
CORPORATE OFFICERNOT APPLICABLE
Cronquist, Royce
Individual
ADP OF THE SNFNOT APPLICABLE
Fl Hunters Creek Holdings LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Fl Hunters Creek Holdings LLC
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Forvis Mazars LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Gerrity, Henry
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Gerrity, Henry
Individual
ADP OF THE SNFNOT APPLICABLE
Health Services Properties LLC
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Health Services Properties LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Jicha, Joseph
Individual
ADP OF THE SNFNOT APPLICABLE
Kaar, Susan
Individual
ADP OF THE SNFNOT APPLICABLE
Kaar, Susan
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Kelly, Michelle
Individual
CORPORATE OFFICERNOT APPLICABLE
Kelly, Michelle
Individual
ADP OF THE SNFNOT APPLICABLE
Mangine, John
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Mangine, John
Individual
ADP OF THE SNFNOT APPLICABLE
Melton, Donald
Individual
ADP OF THE SNFNOT APPLICABLE
Melton, Donald
Individual
CORPORATE OFFICERNOT APPLICABLE
Notermann, Brenda
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Notermann, William
Individual
ADP OF THE SNFNOT APPLICABLE
Southern Healthcare Management LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Sovereign Healthcare Disbursements LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Sovereign Healthcare Holdings43 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Florida.

No county cost figures on file for Orange.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Kissimmee Nursing & Rehabilitation Center
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Terrace Of Kissimmee, The
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Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01