Nursing homeActive

Winkler Court

3250 Winkler Avenue Extension, Fort Myers, FL 339162399394993120 certified beds · 117 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
7
since 2021
Deficiencies
43
1384
Penalties · 3 yrs
$178,937
1 fine
Last survey
2026-05-14
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 1
Staffing 4
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Agency for Health Care Administration (AHCA) · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-05-14Complaint010CMS-2567 (Care Compare)
2026-03-05Complaint020CMS-2567 (Care Compare)
2025-04-24Standard0130CMS-2567 (Care Compare)
2024-09-06Complaint020CMS-2567 (Care Compare)
2024-02-16Complaint014CMS-2567 (Care Compare)
2022-11-03Standard1140CMS-2567 (Care Compare)
2021-04-08Standard050CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Agency for Health Care Administration (AHCA) publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-05-14Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-14Record 105882-20260514-F600
2026-03-05Complaint survey · 2 deficienciesOfficial report
F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-05Record 105882-20260305-F582
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-05Record 105882-20260305-F761
2025-04-24Standard survey · 13 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F550
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F578
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F636
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F641
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F644
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F656
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F679
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F684
F685Assist a resident in gaining access to vision and hearing services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F685
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F686
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F692
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F880
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-06-03Record 105882-20250424-F921
2024-09-06Complaint survey · 2 deficienciesOfficial report
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-04Record 105882-20240906-F726
F760Ensure that residents are free from significant medication errors.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-04Record 105882-20240906-F760
2024-02-16Complaint survey · 5 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity KHarm
Abuse & neglect
Pattern; immediate jeopardy to resident health or safety.Corrected 2024-03-16Record 105882-20240216-F600
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity KHarm
Care planningFalls
Pattern; immediate jeopardy to resident health or safety.Corrected 2024-03-16Record 105882-20240216-F689
F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.Scope/severity JHarm
Records
Isolated; immediate jeopardy to resident health or safety.Corrected 2024-03-16Record 105882-20240216-F835
F908Keep all essential equipment working safely.Scope/severity KHarm
Environment
Pattern; immediate jeopardy to resident health or safety.Corrected 2024-03-16Record 105882-20240216-F908
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-16Record 105882-20240216-F726
2022-11-03Standard survey · 15 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F550
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F565
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F584
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F677
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F679
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F689
F692Provide enough food/fluids to maintain a resident's health.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F692
F730Observe each nurse aide's job performance and give regular training.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F730
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F761
F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F806
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F880
F881Implement a program that monitors antibiotic use.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F881
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-03Record 105882-20221103-F925
F732Post nurse staffing information every day.Scope/severity BPaperwork
Staffing
Pattern; potential for minimal harm.Corrected 2022-12-03Record 105882-20221103-F732
2021-04-08Standard survey · 5 deficienciesOfficial report
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-05-08Record 105882-20210408-F585
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-05-08Record 105882-20210408-F607
F679Provide activities to meet all resident's needs.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-05-08Record 105882-20210408-F679
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-05-08Record 105882-20210408-F695
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-05-08Record 105882-20210408-F755

Penalties & enforcement

DateActionAmountSource
2024-02-16Civil money penalty$178,937CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.64
Facility
Florida
National
Florida 0.73 · National 0.69
Total nurse hours per resident day3.28
Facility
Florida
National
Florida 3.82 · National 3.86
Weekend total nurse hours3.08
Facility
Florida
National
Florida 3.49 · National 3.42
Total nursing staff turnover19%
Facility
Florida
National
Florida 41% · National 46%
Registered nurse turnover28%
Facility
Florida
National
Florida 46% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityFloridaNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.0%4.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.2%2.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
3.9%8.6%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.8%0.7%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
7.6%8.7%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.7%5.5%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
11.2%14.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Florida Institute For Long Term Care LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST100%
Aegir Health Management LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Boswell, Sally
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Consulting Support Services, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Conzelman, Tina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Facility Support Company, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Kane Financial Services, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Aegir Health Management LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Boswell, Sally
Individual
ADP OF THE SNFNOT APPLICABLE
Consulting Support Services, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Conzelman, Tina
Individual
ADP OF THE SNFNOT APPLICABLE
Facility Support Company, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Jaffe, Howard
Individual
CORPORATE OFFICERNOT APPLICABLE
Kane Financial Services, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Katz-Hall, Kathy
Individual
CORPORATE OFFICERNOT APPLICABLE
Mullarkey, James
Individual
CORPORATE OFFICERNOT APPLICABLE
Richmond, Penny
Individual
CORPORATE OFFICERNOT APPLICABLE
Select Rehabilitation, LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Florida Institute For Long-Term Care17 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Florida.

No county cost figures on file for Lee.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Aspire At Evans
Fort Myers
2.3 mi2026-02-260193
Lee Memorial Hospital Skilled Nursing Unit
Fort Myers
2.4 mi2025-07-23000
Page Rehabilitation And Healthcare Center
Fort Myers
3.5 mi2025-10-280104
Cedarbrook Health And Rehabilitation Center
Fort Myers
4.1 mi2024-11-150101
Fort Myers Rehabilitation And Nursing Center
Fort Myers
4.9 mi2025-04-030100
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01