Nursing homeActive

West Volusia Healthcare And Rehabilitation Center

1851 Elkcam Blvd, Deltona, FL 327253867893769120 certified beds · 112 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
6
since 2021
Deficiencies
21
0210
Penalties · 3 yrs
$68,454
11 fines
Last survey
2025-01-30
Standard
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 2
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Agency for Health Care Administration (AHCA) · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-01-30Standard030CMS-2567 (Care Compare)
2025-01-23Complaint010CMS-2567 (Care Compare)
2024-02-14Infection control010CMS-2567 (Care Compare)
2023-08-10Complaint020CMS-2567 (Care Compare)
2023-02-23Standard080CMS-2567 (Care Compare)
2021-07-22Standard060CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Agency for Health Care Administration (AHCA) publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-01-30Standard survey · 3 deficienciesOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-02-23Record 105447-20250130-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-23Record 105447-20250130-F842
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-02-23Record 105447-20250130-F880
2025-01-23Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-23Record 105447-20250123-F600
2024-02-14Infection control survey · 1 deficiencyOfficial report
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-14Record 105447-20240214-F880
2023-08-10Complaint survey · 2 deficienciesOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-09-10Record 105447-20230810-F584
F760Ensure that residents are free from significant medication errors.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-09-10Record 105447-20230810-F760
2023-02-23Standard survey · 8 deficienciesOfficial report
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-07Record 105447-20230223-F657
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-07Record 105447-20230223-F684
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-06Record 105447-20230223-F695
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-03-21Record 105447-20230223-F725
F732Post nurse staffing information every day.Scope/severity FStandard
Staffing
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-03-21Record 105447-20230223-F732
F759Ensure medication error rates are not 5 percent or greater.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-07Record 105447-20230223-F759
F760Ensure that residents are free from significant medication errors.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-03-21Record 105447-20230223-F760
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-04-06Record 105447-20230223-F812
2021-07-22Standard survey · 6 deficienciesOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-08-22Record 105447-20210722-F677
F685Assist a resident in gaining access to vision and hearing services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-08-22Record 105447-20210722-F685
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-08-22Record 105447-20210722-F695
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-08-22Record 105447-20210722-F758
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2021-08-22Record 105447-20210722-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-08-22Record 105447-20210722-F842

Penalties & enforcement

DateActionAmountSource
2024-01-02Civil money penalty$4,587CMS · Penalties
2023-12-11Civil money penalty$13,762CMS · Penalties
2023-11-20Civil money penalty$4,587CMS · Penalties
2023-11-13Civil money penalty$4,587CMS · Penalties
2023-11-06Civil money penalty$4,587CMS · Penalties
2023-10-30Civil money penalty$4,587CMS · Penalties
2023-10-23Civil money penalty$4,587CMS · Penalties
2023-10-17Civil money penalty$4,587CMS · Penalties
2023-10-10Civil money penalty$4,587CMS · Penalties
2023-10-02Civil money penalty$4,587CMS · Penalties
2023-09-11Civil money penalty$13,409CMS · Penalties
2023-08-28Civil money penalty$3,882CMS · Penalties
2023-08-21Civil money penalty$3,529CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.53
Facility
Florida
National
Florida 0.73 · National 0.69
Total nurse hours per resident day3.14
Facility
Florida
National
Florida 3.82 · National 3.86
Weekend total nurse hours3.11
Facility
Florida
National
Florida 3.49 · National 3.42
Total nursing staff turnover49%
Facility
Florida
National
Florida 41% · National 46%
Registered nurse turnover63%
Facility
Florida
National
Florida 46% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityFloridaNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.5%4.5%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
4.4%2.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
17.1%8.6%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%0.7%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
7.4%8.7%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
1.4%5.5%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
11.9%14.4%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Deltona Holdco LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Fdz Consulting LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Miller, Yocheved
Individual
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Zahler, Jacob
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Zahler, Jacob
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Excelsior Care Group33 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Florida.

No county cost figures on file for Volusia.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Majestic Oaks
Orange City
3.9 mi2024-12-12010
Orange City Nursing And Rehab Center
Debary
4.2 mi2025-03-27012
Debary Health And Rehabilitation Center
Debary
5.7 mi2026-02-05060
Villa Healthcare & Rehabilitation Center
Deland
7.7 mi2025-09-18090
Healthcare And Rehab Of Sanford
Sanford
8.1 mi2025-12-10090
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01