Nursing homeActive
Willowbrooke Court At Azalea Trace
10100 Hillview Dr, Pensacola, FL 32514850478520024 certified beds · 11 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2023
Deficiencies
0
● 0● 0● 0
Penalties · 3 yrs
—
none on file
Last survey
2025-08-07
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 5
Quality 2
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Agency for Health Care Administration (AHCA) · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-08-07 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2024-07-24 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2023-05-03 | Standard | 000 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
No deficiencies recorded in the surveys we hold.
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.10
Facility
Florida
National
Florida 0.73 · National 0.69
Total nurse hours per resident day4.06
Facility
Florida
National
Florida 3.82 · National 3.86
Weekend total nurse hours3.44
Facility
Florida
National
Florida 3.49 · National 3.42
Total nursing staff turnover25%
Facility
Florida
National
Florida 41% · National 46%
Registered nurse turnover50%
Facility
Florida
National
Florida 46% · National 43%
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Acts Retirement Services, Inc Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Acts Management Services, Inc. Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Management, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ahern, Susan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Christiansen, Karen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Fox, Glenn Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Acts Acquisition And Development Company LLC Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Acts Alliance Management LLC Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Acts Communities Of Maryland, Inc. Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Acts Legacy Foundation, Inc. Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Acts Management Services, Inc. Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Management, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Acts Signature Community Services Inc Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Ahern, Susan Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ahern, Susan Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Allmond, Susan Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Allmond, Susan Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Baker Tilly Advisory Group LP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Baker Tilly Us LLP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bonita Springs Retirement Village Inc Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Brod, Kathryn Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Callaway, Warren Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Chamberlain, Linda Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Christiansen, Karen Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Christiansen, Karen Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Christiansen, Karen Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Denapoles, Christopher Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Detweiler, Harold Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Esterhai, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Fox, Glenn Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Fox, Glenn Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gerner, Elric Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Gerner, Elric Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Glynn, James Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Greer, Jason Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kelly, Michael Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Lammers, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Lawson, Daniel Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Lawson, Daniel Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Mashner, Marvin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Mashner, Marvin Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Mease Life Inc Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Middlebrooks, Daniel Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Peterson, Lisa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Reichard, Dawn Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| U.S. Bank Organization | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| U.S. Bank Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Acts Retirement-Life Communities — 27 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Florida.
No county cost figures on file for Escambia.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Arcadia Health And Rehabilitation Center Pensacola | 0.0 mi | 2026-02-04 | 040 |
| Aviata At University Hills Pensacola | 0.1 mi | 2026-01-29 | 080 |
| Solaris Healthcare Pensacola Pensacola | 1.7 mi | 2025-06-12 | 040 |
| Olive Branch Health And Rehabilitation Center Pensacola | 1.8 mi | 2026-02-24 | 040 |
| Life Care Center Of Pensacola Pensacola | 2.3 mi | 2025-09-10 | 020 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |