Nursing homeActive
Willowbrooke Court At St Andrews Estates
6152 N Verde Trail, Boca Raton, FL 33433561487520089 certified beds · 50 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
3
since 2022
Deficiencies
17
● 0● 17● 0
Penalties · 3 yrs
—
none on file
Last survey
2025-05-01
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 5
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Agency for Health Care Administration (AHCA) · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-05-01 | Standard | 080 | CMS-2567 (Care Compare) | — |
| 2024-01-25 | Standard | 050 | CMS-2567 (Care Compare) | — |
| 2022-09-09 | Standard | 040 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Agency for Health Care Administration (AHCA) publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-31Record 105355-20250501-F693
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-31Record 105355-20250501-F726
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-31Record 105355-20250501-F755
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-31Record 105355-20250501-F757
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-31Record 105355-20250501-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-05-31Record 105355-20250501-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-31Record 105355-20250501-F880
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-31Record 105355-20250501-F919
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-08Record 105355-20240125-F550
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-08Record 105355-20240125-F684
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-08Record 105355-20240125-F690
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-08Record 105355-20240125-F761
F908Keep all essential equipment working safely.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-08Record 105355-20240125-F908
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-09Record 105355-20220909-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-09Record 105355-20220909-F689
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-09Record 105355-20220909-F700
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-10-09Record 105355-20220909-F761
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.34
Facility
Florida
National
Florida 0.73 · National 0.69
Total nurse hours per resident day4.17
Facility
Florida
National
Florida 3.82 · National 3.86
Weekend total nurse hours3.86
Facility
Florida
National
Florida 3.49 · National 3.42
Total nursing staff turnover21%
Facility
Florida
National
Florida 41% · National 46%
Registered nurse turnover53%
Facility
Florida
National
Florida 46% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Florida | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 8.3% | 4.5% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 4.0% | 2.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 2.2% | 8.6% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 5.3% | 0.7% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 12.0% | 8.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 4.9% | 5.5% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 15.4% | 14.4% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Acts Management Services, Inc. Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Inc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Management, LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ahern, Susan Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Christiansen, Karen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Fox, Glenn Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Acts Acquisition And Development Company LLC Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Acts Alliance Management LLC Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Acts Communities Of Maryland, Inc. Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Acts Legacy Foundation, Inc. Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Acts Management Services, Inc. Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Acts Retirement Services, Inc Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Acts Retirement-Life Communities Management, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Acts Signature Community Services Inc Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Ahern, Susan Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Ahern, Susan Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Allmond, Susan Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Allmond, Susan Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Baker Tilly Advisory Group LP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Baker Tilly Us LLP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Bonita Springs Retirement Village Inc Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Brod, Kathryn Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Callaway, Warren Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Chamberlain, Linda Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Christiansen, Karen Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Christiansen, Karen Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Detweiler, Harold Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Esterhai, John Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Esterhai, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Fox, Glenn Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Fox, Glenn Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Fyffe, Sophia Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gerner, Elric Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Gerner, Elric Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Glynn, James Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Grant, Gerald Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Greer, Jason Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Kelly, Michael Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Lammers, John Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Lawson, Daniel Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Lawson, Daniel Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Mashner, Marvin Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Mashner, Marvin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Mease Life Inc Organization | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Middlebrooks, Daniel Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Pham, Dinh Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Reichard, Dawn Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| U.S. Bank Organization | TRUSTEE OF THE SNF | NOT APPLICABLE | — | — |
| U.S. Bank Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Acts Retirement-Life Communities — 27 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Florida.
No county cost figures on file for Palm Beach.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Legacy At Boca Raton Rehabilitation And Nursing Ce Boca Raton | 0.5 mi | 2025-08-07 | 0210 |
| Encore At Boca Raton Rehabilitation And Nursing Ce Boca Raton | 1.5 mi | 2025-04-10 | 0210 |
| Boca Circle Rehabilitation Center Boca Raton | 1.6 mi | 2025-05-13 | 0261 |
| Avante At Boca Raton, Inc. Boca Raton | 1.8 mi | 2025-12-09 | 0360 |
| Stratford Court Of Boca Raton Boca Raton | 2.4 mi | 2024-09-26 | 080 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |