Nursing homeActive

Havencare At Hancock Hall

31 Staples St, Danbury, CT 06810203794946696 certified beds · 91 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
6
since 2020
Deficiencies
17
2150
Penalties · 3 yrs
none on file
Last survey
2025-05-01
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Connecticut Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-05-01Standard060CMS-2567 (Care Compare)
2024-08-06Complaint010CMS-2567 (Care Compare)
2024-01-29Complaint010CMS-2567 (Care Compare)
2023-12-13Complaint010CMS-2567 (Care Compare)
2023-04-13Standard120CMS-2567 (Care Compare)
2020-03-12Standard140CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Connecticut Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-05-01Standard survey · 6 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-05Record 075414-20250501-F550
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-05Record 075414-20250501-F600
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-05Record 075414-20250501-F686
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-05Record 075414-20250501-F756
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-05Record 075414-20250501-F761
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-05Record 075414-20250501-F880
2024-08-06Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-03Record 075414-20240806-F689
2024-01-29Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-03-15Record 075414-20240129-F684
2023-12-13Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-23Record 075414-20231213-F600
2023-04-13Standard survey · 3 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-12Record 075414-20230413-F684
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-05-12Record 075414-20230413-F761
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2023-05-12Record 075414-20230413-F640
2020-03-12Standard survey · 5 deficienciesOfficial report
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-09-18Record 075414-20200312-F657
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-09-20Record 075414-20200312-F658
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-09-20Record 075414-20200312-F684
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-09-20Record 075414-20200312-F880
F576Ensure residents have reasonable access to and privacy in their use of communication methods.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2020-03-13Record 075414-20200312-F576

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.47
Facility
Connecticut
National
Connecticut 0.69 · National 0.69
Total nurse hours per resident day3.64
Facility
Connecticut
National
Connecticut 3.73 · National 3.86
Weekend total nurse hours3.36
Facility
Connecticut
National
Connecticut 3.37 · National 3.42
Total nursing staff turnover45%
Facility
Connecticut
National
Connecticut 37% · National 46%
Registered nurse turnover44%
Facility
Connecticut
National
Connecticut 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityConnecticutNational
Percentage of long-stay residents with pressure ulcers
lower is better
3.4%4.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.0%3.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
5.6%17.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
2.5%18.0%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
2.6%6.5%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
4.1%17.6%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Danbury Opco LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Jek Irrv Tr II
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST26%
Nmj Irrv Tr II
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST23%
Jakobovits, Nathan
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Kagan, Jeffrey
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Shapiro, Yitzchok
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Connecticut.

No county cost figures on file for Western Ct.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Havencare At Filosa
Danbury
0.2 mi2026-01-14270
Saint John Paul II Center
Danbury
1.1 mi2026-03-270250
Autumn Lake Healthcare At Glen Hill
Danbury
1.8 mi2025-06-091100
Civita Care Center At Danbury
Danbury
1.6 mi2026-06-092212
Laurel Ridge Center For Health & Rehabilitation
Ridgefield
4.9 mi2025-05-061140
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01