Nursing homeActive
Village Crest Center For Health & Rehabilitation
19 Poplar Street, New Milford, CT 06776860354936595 certified beds · 86 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2021
Deficiencies
26
● 4● 20● 2
Penalties · 3 yrs
$24,418
2 fines
Last survey
2025-05-06
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Connecticut Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-05-06 | Standard | 391 | CMS-2567 (Care Compare) | — |
| 2024-09-19 | Complaint | 031 | CMS-2567 (Care Compare) | — |
| 2023-07-13 | Standard | 170 | CMS-2567 (Care Compare) | — |
| 2021-06-23 | Standard | 010 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Connecticut Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-07-16Record 075208-20250506-F689
F635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-16Record 075208-20250506-F635
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-16Record 075208-20250506-F656
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-16Record 075208-20250506-F684
F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-16Record 075208-20250506-F694
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-16Record 075208-20250506-F761
F791Provide or obtain dental services for each resident.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-16Record 075208-20250506-F791
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-07-16Record 075208-20250506-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-16Record 075208-20250506-F880
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-16Record 075208-20250506-F887
F577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2025-07-16Record 075208-20250506-F577
F814Dispose of garbage and refuse properly.Scope/severity CPaperwork
Food & nutrition
Widespread; potential for minimal harm.Corrected 2025-07-16Record 075208-20250506-F814
F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Scope/severity BPaperwork
Environment
Pattern; potential for minimal harm.Corrected 2025-07-16Record 075208-20250506-F921
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-10-23Record 075208-20240919-F689
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-13Record 075208-20240919-F600
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-23Record 075208-20240919-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-23Record 075208-20240919-F657
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-25Record 075208-20230713-F584
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-25Record 075208-20230713-F689
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-25Record 075208-20230713-F692
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-25Record 075208-20230713-F693
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-25Record 075208-20230713-F726
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-25Record 075208-20230713-F880
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-25Record 075208-20230713-F919
F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2023-10-23Record 075208-20230713-F568
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-07-28Record 075208-20210623-F812
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-05-06 | Civil money penalty | $16,400 | CMS · Penalties |
| 2024-09-19 | Civil money penalty | $8,018 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.48
Facility
Connecticut
National
Connecticut 0.69 · National 0.69
Total nurse hours per resident day3.62
Facility
Connecticut
National
Connecticut 3.73 · National 3.86
Weekend total nurse hours3.42
Facility
Connecticut
National
Connecticut 3.37 · National 3.42
Total nursing staff turnover40%
Facility
Connecticut
National
Connecticut 37% · National 46%
Registered nurse turnover33%
Facility
Connecticut
National
Connecticut 39% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Connecticut | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 2.9% | 4.0% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 1.5% | 3.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 14.2% | 17.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.8% | 1.5% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 9.8% | 18.0% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 8.6% | 6.5% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 16.7% | 17.6% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Bnb Health Care Funds LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 7% | — | — |
| Cohen, David Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 7% | — | — |
| Edsr Associates, LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 31% | — | — |
| Fuchs, Morris Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 8% | — | — |
| Goldenberg, Chaim Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | — | — |
| Lipman, Michael Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | — | — |
| Manela, Magda Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | — | — |
| Roberts, Tzivy Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 7% | — | — |
| Bokow, Barry Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| David, Albert Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Eisen, Mordechai Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Estate Of Tali Skoczylas Organization | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Flaherty, Timothy Individual | W-2 MANAGING EMPLOYEE | NOT APPLICABLE | — | — |
| Geffner, Ira Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Laufer, Schmuel Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Neuman, Gerald Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Ostreicher, Marvin Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Pollack, Nathan Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Senga Trust Organization | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Shaya-Mograby, Moshe Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Skoczylas, Josef Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
Part of a chain
National Health Care Associates — 42 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Connecticut.
No county cost figures on file for Nw Hills.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Candlewood Rehabilitation And Healthcare Center New Milford | 1.0 mi | 2026-04-27 | 2271 |
| Bethel Health Care Center Bethel | 11.0 mi | 2025-07-22 | 0222 |
| Autumn Lake Healthcare At Glen Hill Danbury | 11.9 mi | 2025-06-09 | 1100 |
| The Grand Rehabilitation and Nursing At Pawling Pawling | 9.3 mi | 2025-06-17 | 061 |
| Civita Care Center At Danbury Danbury | 12.6 mi | 2026-06-09 | 2212 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |