Nursing homeActive

Harbor Village North Health And Rehabilitation Cen

78 Viets St Extension, New London, CT 063208604471416128 certified beds · 119 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
9
since 2021
Deficiencies
47
6392
Penalties · 3 yrs
$68,933
1 fine · 1 action
Last survey
2026-04-06
Complaint
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 3
Quality 3
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Connecticut Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-04-06Complaint020CMS-2567 (Care Compare)
2026-03-03Standard5132CMS-2567 (Care Compare)
2024-09-19Complaint020CMS-2567 (Care Compare)
2024-08-12Complaint030CMS-2567 (Care Compare)
2024-07-09Standard1120CMS-2567 (Care Compare)
2024-06-12Complaint010CMS-2567 (Care Compare)
2023-12-13Complaint010CMS-2567 (Care Compare)
2023-10-27Complaint010CMS-2567 (Care Compare)
2021-12-20Standard040CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Connecticut Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-04-06Complaint survey · 2 deficienciesOfficial report
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-28Record 075196-20260406-F658
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-28Record 075196-20260406-F689
2026-03-03Standard survey · 20 deficienciesOfficial report
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity HHarm
Care planning
Pattern; actual harm that is not immediate jeopardy.Corrected 2026-04-06Record 075196-20260303-F686
F692Provide enough food/fluids to maintain a resident's health.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-04-02Record 075196-20260303-F692
F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F561
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F580
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F610
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F695
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F698
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F761
F791Provide or obtain dental services for each resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F791
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F880
F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-04-02Record 075196-20260303-F882
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2026-04-02Record 075196-20260303-F565
F577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.Scope/severity CPaperwork
Dignity & rights
Widespread; potential for minimal harm.Corrected 2026-04-02Record 075196-20260303-F577
F641Ensure each resident receives an accurate assessment.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2026-04-02Record 075196-20260303-F641
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2026-04-02Record 075196-20260303-F644
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2026-04-02Record 075196-20260303-F656
2024-09-19Complaint survey · 2 deficienciesOfficial report
F610Respond appropriately to all alleged violations.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-10Record 075196-20240919-F610
F745Provide medically-related social services to help each resident achieve the highest possible quality of life.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-10-10Record 075196-20240919-F745
2024-08-12Complaint survey · 3 deficienciesOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-20Record 075196-20240812-F600
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-20Record 075196-20240812-F684
F742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-20Record 075196-20240812-F742
2024-07-09Standard survey · 13 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 075196-20240709-F550
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 075196-20240709-F580
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 075196-20240709-F583
F603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 075196-20240709-F603
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 075196-20240709-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 075196-20240709-F684
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 075196-20240709-F756
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 075196-20240709-F759
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 075196-20240709-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 075196-20240709-F812
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 075196-20240709-F880
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-08-19Record 075196-20240709-F925
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2024-08-19Record 075196-20240709-F842
2024-06-12Complaint survey · 1 deficiencyOfficial report
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-19Record 075196-20240612-F600
2023-12-13Complaint survey · 1 deficiencyOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-22Record 075196-20231213-F677
2023-10-27Complaint survey · 1 deficiencyOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-29Record 075196-20231027-F656
2021-12-20Standard survey · 4 deficienciesOfficial report
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-01-31Record 075196-20211220-F657
F661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-01-31Record 075196-20211220-F661
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-01-31Record 075196-20211220-F684
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-01-31Record 075196-20211220-F695

Penalties & enforcement

DateActionAmountSource
2026-03-03Civil money penalty$68,933CMS · Penalties
2024-06-12Denial of payment for new admissions
Payment denial for 28 days, from 2024-09-12
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.62
Facility
Connecticut
National
Connecticut 0.69 · National 0.69
Total nurse hours per resident day3.19
Facility
Connecticut
National
Connecticut 3.73 · National 3.86
Weekend total nurse hours2.98
Facility
Connecticut
National
Connecticut 3.37 · National 3.42
Total nursing staff turnover32%
Facility
Connecticut
National
Connecticut 37% · National 46%
Registered nurse turnover50%
Facility
Connecticut
National
Connecticut 39% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityConnecticutNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.4%4.0%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
3.3%3.5%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
33.3%17.8%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
3.0%1.5%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.0%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
20.7%18.0%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.6%6.5%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
21.1%17.6%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Antico, Joan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Baude, Collin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Cabot, Melissa
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Dennehy, Raymond
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ellis, Sharon
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Gray, Kimberly
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Johnson, Brooke
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lopatosky, Joseph
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Marsh, Caitlyn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Murphy, Marsha
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ozcakar, Bulent
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Spencer, Daniel
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Vera, Steven
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Wachusett Ventures LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Antico, Joan
Individual
ADP OF THE SNFNOT APPLICABLE
Dennehy, Raymond
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Ellis, Sharon
Individual
ADP OF THE SNFNOT APPLICABLE
Gray, Kimberly
Individual
ADP OF THE SNFNOT APPLICABLE
Johnson, Brooke
Individual
ADP OF THE SNFNOT APPLICABLE
Kirchick, Joel
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Lopatosky, Joseph
Individual
ADP OF THE SNFNOT APPLICABLE
Marsh, Caitlyn
Individual
ADP OF THE SNFNOT APPLICABLE
Ozcakar, Bulent
Individual
ADP OF THE SNFNOT APPLICABLE
Vera, Steven
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Vera, Steven
Individual
ADP OF THE SNFNOT APPLICABLE
Wachusett Ventures LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Wachusett Ventures LLC
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Wakefield Capital LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Connecticut.

No county cost figures on file for Southeastern Ct.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Beechwood Health & Rehabilitation Center
New London
0.7 mi2025-11-210120
New London Sub-Acute And Nursing
Waterford
1.1 mi2026-04-2264510
Fairview
Groton
2.0 mi2026-04-132101
Greentree Manor Nursing And Rehabilitation Center
Waterford
3.5 mi2026-05-080452
Civita Care Bayview
Waterford
3.4 mi2026-05-135292
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01