Nursing homeActive
Norwalk Care Center
23 Prospect Avenue, Norwalk, CT 068502038530010150 certified beds · 136 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
6
since 2019
Deficiencies
41
● 1● 37● 3
Penalties · 3 yrs
$198,225
2 fines · 1 action
Last survey
2026-05-20
Complaint
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 2
Quality 4
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Connecticut Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-05-20 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2025-03-19 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-10-09 | Standard | 1111 | CMS-2567 (Care Compare) | — |
| 2023-10-26 | Complaint | 0102 | CMS-2567 (Care Compare) | — |
| 2022-03-29 | Standard | 090 | CMS-2567 (Care Compare) | — |
| 2019-09-19 | Standard | 050 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Connecticut Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-07-01Record 075159-20260520-F584
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-05-08Record 075159-20250319-F600
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity GHarm
Abuse & neglect
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-11-11Record 075159-20241009-F600
F603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-11Record 075159-20241009-F603
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-11Record 075159-20241009-F644
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-22Record 075159-20241009-F657
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-11Record 075159-20241009-F684
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-11Record 075159-20241009-F755
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-11-11Record 075159-20241009-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-11Record 075159-20241009-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-11Record 075159-20241009-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-11Record 075159-20241009-F883
F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-11Record 075159-20241009-F887
F908Keep all essential equipment working safely.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-11-11Record 075159-20241009-F908
F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.Scope/severity CPaperwork
Records
Widespread; potential for minimal harm.Corrected 2024-11-11Record 075159-20241009-F838
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity HHarm
Abuse & neglect
Pattern; actual harm that is not immediate jeopardy.Corrected 2023-12-10Record 075159-20231026-F600
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity KHarm
Care planningFalls
Pattern; immediate jeopardy to resident health or safety.Corrected 2023-12-10Record 075159-20231026-F689
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-29Record 075159-20231026-F580
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-10Record 075159-20231026-F609
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-10Record 075159-20231026-F610
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-29Record 075159-20231026-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-12-10Record 075159-20231026-F684
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-10Record 075159-20231026-F695
F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-10Record 075159-20231026-F725
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-10Record 075159-20231026-F726
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-27Record 075159-20231026-F761
F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-12-10Record 075159-20231026-F835
F559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-05-12Record 075159-20220329-F559
F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-14Record 075159-20220329-F585
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-14Record 075159-20220329-F600
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-20Record 075159-20220329-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-20Record 075159-20220329-F657
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-20Record 075159-20220329-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-20Record 075159-20220329-F684
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-20Record 075159-20220329-F692
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-06-20Record 075159-20220329-F761
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-10-31Record 075159-20190919-F580
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-10-31Record 075159-20190919-F689
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-10-31Record 075159-20190919-F697
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-10-31Record 075159-20190919-F761
F790Provide routine and 24-hour emergency dental care for each resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2019-10-31Record 075159-20190919-F790
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2024-10-09 | Civil money penalty | $38,422 | CMS · Penalties |
| 2023-10-26 | Civil money penalty | $159,803 | CMS · Penalties |
| 2023-10-26 | Denial of payment for new admissions Payment denial for 27 days, from 2024-02-02 | — | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.57
Facility
Connecticut
National
Connecticut 0.69 · National 0.69
Total nurse hours per resident day3.74
Facility
Connecticut
National
Connecticut 3.73 · National 3.86
Weekend total nurse hours3.31
Facility
Connecticut
National
Connecticut 3.37 · National 3.42
Total nursing staff turnover42%
Facility
Connecticut
National
Connecticut 37% · National 46%
Registered nurse turnover52%
Facility
Connecticut
National
Connecticut 39% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Connecticut | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 2.7% | 4.0% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 3.1% | 3.5% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 17.8% | 17.8% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.4% | 1.5% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 8.7% | 18.0% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 2.7% | 6.5% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 17.1% | 17.6% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Norwalk Care Center Holdco LLC Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Ek Equity LLC Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | — | — |
| Gs Equities USA LLC Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | — | — |
| Jpw Ct Holdings 2 LLC Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 17% | — | — |
| Auerbach, Shimon Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Bell, Michael Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Egert, Usher Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lazarides, Lazaros Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Osborn, Tina Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Rosenbluth, Riva Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Taylor-Smith, Stacey Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Zeiger, Israel Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Auerbach, Shimon Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Auerbach, Shimon Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Auerbach, Shimon Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Auerbach, Shimon Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Bell, Michael Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Egert, Usher Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Egert, Usher Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Egert, Usher Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Egert, Usher Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Egert, Usher Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Ek Equity LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Goldberger, Larry Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Goldberger, Larry Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Gs Equities USA LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hager, Israel Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Hager, Israel Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Jpw Ct Holdings 2 LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lazarides, Lazaros Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lefkowitz, Joseph Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mendlovic, Barry Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Mendlovic, Barry Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Norwalk Care Center Realty Holdco LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Norwalk Care Center Realty LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Norwalk Care Center Realty LLC Organization | 5% OR GREATER MORTGAGE INTEREST | NOT APPLICABLE | — | — |
| Osborn, Tina Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Osborn, Tina Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Paskes, Joel Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Paskes, Joel Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Rosenbluth, Riva Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Rosenbluth, Riva Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Schwartz, Herman Individual | GENERAL PARTNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Schwartz, Herman Individual | INDIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Taylor-Smith, Stacey Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Zeiger, Israel Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Zeiger, Israel Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Highbridge Healthcare — 6 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Connecticut.
No county cost figures on file for Western Ct.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Notre Dame Health And Rehabilitation Center Norwalk | 1.4 mi | 2025-12-09 | 071 |
| Autumn Lake Healthcare At Norwalk Norwalk | 2.0 mi | 2026-03-17 | 0370 |
| Waveny Care Center New Canaan | 3.9 mi | 2025-11-18 | 1130 |
| Wilton Meadows Health Care Center Wilton | 6.3 mi | 2025-09-17 | 0262 |
| Stamford Care Center Stamford | 6.1 mi | 2026-02-10 | 0342 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |