Nursing homeActive
Vi At Palo Alto
600 Sand Hill Road, Palo Alto, CA 94304650853500144 certified beds · 36 residentsFor profit - Limited Liability companyMedicare
Surveys on file
6
since 2023
Deficiencies
19
● 0● 18● 1
Penalties · 3 yrs
—
none on file
Last survey
2026-01-26
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · California Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-01-26 | Standard | 050 | CMS-2567 (Care Compare) | — |
| 2024-08-23 | Standard | 060 | CMS-2567 (Care Compare) | — |
| 2024-03-22 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2024-02-15 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2023-08-15 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2023-03-17 | Standard | 050 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · California Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-16Record 555835-20260126-F657
F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-16Record 555835-20260126-F756
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-16Record 555835-20260126-F761
F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-02-16Record 555835-20260126-F802
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-16Record 555835-20260126-F880
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 555835-20240823-F583
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 555835-20240823-F700
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 555835-20240823-F755
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 555835-20240823-F759
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 555835-20240823-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-13Record 555835-20240823-F880
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-04-18Record 555835-20240322-F689
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-02-26Record 555835-20240215-F689
F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-09-06Record 555835-20230815-F655
F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-10Record 555835-20230317-F688
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-10Record 555835-20230317-F695
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-04-10Record 555835-20230317-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-10Record 555835-20230317-F880
F881Implement a program that monitors antibiotic use.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-04-10Record 555835-20230317-F881
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.69
Facility
California
National
California 0.67 · National 0.69
Total nurse hours per resident day6.10
Facility
California
National
California 4.52 · National 3.86
Weekend total nurse hours5.46
Facility
California
National
California 4.09 · National 3.42
Total nursing staff turnover20%
Facility
California
National
California 37% · National 46%
Registered nurse turnover33%
Facility
California
National
California 38% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | California | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 1.4% | 4.3% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 0.0% | 1.6% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 9.1% | 12.0% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.2% | 1.2% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.4% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 16.4% | 10.2% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 8.5% | 4.0% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 4.1% | 13.7% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Margot And Tom Pritzker Foundation Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | — | — |
| P. G. - Daniel Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| P. G. - Don #3 Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| P. G. - Jim Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| P. G. - Johnny Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| P. G. - Karen Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | — | — |
| P. G. - Linda Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| P. G. - Nicholas Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | — | — |
| P. G. - Tony Trust Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | — | — |
| Pritzker Pucker Family Foundation No. 2 Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | — | — |
| Alves, Valerie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Classic Residence Management Limited Partnership Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Evraets, Melissa Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Fadem, Andrea Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Halvaei, Jason Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Hussain, Yusra Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Koselak, John Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Koszylko, Tomek Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Williams, Bridget Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Alves, Valerie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Boyle, Neal Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Classic Residence Management Limited Partnership Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Cope, Tara Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Evraets, Melissa Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Fadem, Andrea Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Fowler, Steven Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Halvaei, Jason Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Hibbs, Alexander Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Hussain, Yusra Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Koselak, John Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Koszylko, Tomek Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Maslow, Cary Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Maslow, Cary Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Muszynski, Thomas Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Poorman, John Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Smith, Gary Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | NOT APPLICABLE | — | — |
| Williams, Bridget Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Vi Living — 9 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or California.
No county cost figures on file for Santa Clara.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Atherton Park Post-Acute Menlo Park | 1.0 mi | 2026-04-16 | 0320 |
| Palo Alto Post-Acute Palo Alto | 1.1 mi | 2025-05-30 | 2270 |
| Webster House Palo Alto | 1.3 mi | 2026-06-09 | 030 |
| Devonshire Oaks Nursing Center Redwood City | 4.2 mi | 2025-01-17 | 0210 |
| The Sequoias Portola Valley | 5.0 mi | 2025-08-07 | 0140 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |