Nursing homeActive
The Terraces Of Los Gatos
800 Blossom Hill Road, Los Gatos, CA 95032408357110059 certified beds · 48 residentsNon profit - CorporationMedicare and Medicaid
Surveys on file
6
since 2019
Deficiencies
30
● 0● 26● 4
Penalties · 3 yrs
$8,190
1 fine
Last survey
2025-01-09
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · California Department of Public Health · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-01-09 | Standard | 000 | CMS-2567 (Care Compare) | — |
| 2024-03-21 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2023-11-09 | Complaint | 011 | CMS-2567 (Care Compare) | — |
| 2023-08-22 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2022-11-14 | Standard | 0120 | CMS-2567 (Care Compare) | — |
| 2019-12-19 | Standard | 0112 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · California Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-04Record 555547-20240321-F684
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-04Record 555547-20240321-F755
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity GHarm
Care planningRecords
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-11-27Record 555547-20231109-F658
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-27Record 555547-20231109-F656
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-09-21Record 555547-20230822-F686
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 555547-20221114-F607
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-14Record 555547-20221114-F641
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 555547-20221114-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 555547-20221114-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 555547-20221114-F695
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 555547-20221114-F757
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 555547-20221114-F758
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 555547-20221114-F759
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 555547-20221114-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 555547-20221114-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 555547-20221114-F880
F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-31Record 555547-20221114-F882
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2020-01-23Record 555547-20191219-F686
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2020-01-23Record 555547-20191219-F689
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-23Record 555547-20191219-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-23Record 555547-20191219-F625
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-23Record 555547-20191219-F656
F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-23Record 555547-20191219-F657
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-23Record 555547-20191219-F695
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-23Record 555547-20191219-F697
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-23Record 555547-20191219-F755
F757Ensure each resident’s drug regimen must be free from unnecessary drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-23Record 555547-20191219-F757
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-23Record 555547-20191219-F758
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-01-23Record 555547-20191219-F761
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2020-01-23Record 555547-20191219-F880
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2023-11-09 | Civil money penalty | $8,190 | CMS · Penalties |
| 2023-08-22 | Civil money penalty | $24,297 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day1.08
Facility
California
National
California 0.67 · National 0.69
Total nurse hours per resident day4.73
Facility
California
National
California 4.52 · National 3.86
Weekend total nurse hours4.17
Facility
California
National
California 4.09 · National 3.42
Total nursing staff turnover30%
Facility
California
National
California 37% · National 46%
Registered nurse turnover18%
Facility
California
National
California 38% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | California | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 3.6% | 4.3% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 0.0% | 1.6% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 4.9% | 12.0% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 3.5% | 1.2% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.4% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 12.1% | 10.2% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 3.9% | 4.0% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 5.3% | 13.7% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Humangood Norcal Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | — | — |
| Humangood Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | — | — |
| Borela, Jinky Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Cochrane, John Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Dharmaji, Rekha Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ghassemi, Bethany Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Gonzales, Deborah Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Humangood Norcal Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Humangood Socal Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Mcdonald, Andrew Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ogus, Daniel Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Penrod, William Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Vangelisto, Gwen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Baker Tilly Advisory Group, LP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Baker Tilly Us LLP Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Baker, Judith Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Battison, William Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Borela, Jinky Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Brown, Herman Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Brown, Herman Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Christopherson, Joanne Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Cochrane, John Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Dharmaji, Rekha Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Feller, Irene Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Ghassemi, Bethany Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Griffith, Alan Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Hansen Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Holmes, Michelle Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Humangood Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Humangood Norcal Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Humangood Socal Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Kelley, Albert Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| Mcdonald, Andrew Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Ogus, Daniel Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Penrod, William Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Roth, Sharon Individual | CORPORATE DIRECTOR | NOT APPLICABLE | — | — |
| U.S. Bank Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| U.S. Bank Organization | 5% OR GREATER SECURITY INTEREST | NOT APPLICABLE | — | — |
| Vangelisto, Gwen Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Vangelisto, Gwen Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Washington Federal Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Humangood — 17 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or California.
No county cost figures on file for Santa Clara.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Vasona Creek Healthcare Center Los Gatos | 0.7 mi | 2026-06-02 | 0490 |
| Stonebrook Health And Rehabilitation Los Gatos | 0.9 mi | 2026-03-05 | 0170 |
| Woodlands Healthcare Center Los Gatos | 1.3 mi | 2025-09-19 | 0130 |
| Plum Tree Care Center San Jose | 1.4 mi | 2026-06-11 | 0231 |
| Childrens Hc Org No Ca -Pediatric Hospital D/P SNF Campbell | 1.8 mi | 2024-10-10 | 060 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |