Nursing homeActive

Ashby Care Center

2270 Ashby Avenue, Berkeley, CA 94705510841949431 certified beds · 22 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
8
since 2021
Deficiencies
39
3342
Penalties · 3 yrs
$66,134
1 fine · 1 action
Last survey
2026-06-09
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 1
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · California Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-06-09Complaint010CMS-2567 (Care Compare)
2026-03-05Complaint020CMS-2567 (Care Compare)
2025-05-22Standard190CMS-2567 (Care Compare)
2025-05-08Complaint020CMS-2567 (Care Compare)
2024-04-10Complaint001CMS-2567 (Care Compare)
2023-10-20Standard1170CMS-2567 (Care Compare)
2023-10-13Complaint001CMS-2567 (Care Compare)
2021-06-16Standard130CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · California Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-06-09Complaint survey · 1 deficiencyOfficial report
F679Provide activities to meet all resident's needs.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-20Record 555466-20260609-F679
2026-03-05Complaint survey · 2 deficienciesOfficial report
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 555466-20260305-F565
F679Provide activities to meet all resident's needs.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 555466-20260305-F679
2025-05-22Standard survey · 10 deficienciesOfficial report
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-16Record 555466-20250522-F578
F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-16Record 555466-20250522-F604
F638Assure that each resident’s assessment is updated at least once every 3 months.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-16Record 555466-20250522-F638
F730Observe each nurse aide's job performance and give regular training.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-16Record 555466-20250522-F730
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity FStandard
Medication
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-06-16Record 555466-20250522-F755
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-16Record 555466-20250522-F801
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-16Record 555466-20250522-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-16Record 555466-20250522-F880
F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-16Record 555466-20250522-F882
F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Scope/severity BPaperwork
Environment
Pattern; potential for minimal harm.Corrected 2025-06-16Record 555466-20250522-F912
2025-05-08Complaint survey · 2 deficienciesOfficial report
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-08Record 555466-20250508-F761
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-08Record 555466-20250508-F880
2024-04-10Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity GHarm
Care planning
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-05-09Record 555466-20240410-F684
2023-10-20Standard survey · 18 deficienciesOfficial report
F565Honor the resident's right to organize and participate in resident/family groups in the facility.Scope/severity FStandard
Dignity & rights
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F565
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F636
F638Assure that each resident’s assessment is updated at least once every 3 months.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F638
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity EStandard
Care planningRecords
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F640
F679Provide activities to meet all resident's needs.Scope/severity FStandard
Care planning
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F679
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F692
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity FStandard
Medication
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F755
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F758
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F761
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F801
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F803
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F812
F865Have a plan that describes the process for conducting QAPI and QAA activities.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F865
F880Provide and implement an infection prevention and control program.Scope/severity FStandard
Infection control
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F880
F908Keep all essential equipment working safely.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F908
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F919
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity FStandard
Environment
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-20Record 555466-20231020-F925
F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Scope/severity BPaperwork
Environment
Pattern; potential for minimal harm.Corrected 2023-11-20Record 555466-20231020-F912
2023-10-13Complaint survey · 1 deficiencyOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity GHarm
Care planningRecords
Isolated; actual harm that is not immediate jeopardy.Corrected 2023-10-31Record 555466-20231013-F656
2021-06-16Standard survey · 4 deficienciesOfficial report
F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-28Record 555466-20210616-F636
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-06-28Record 555466-20210616-F684
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-06-28Record 555466-20210616-F755
F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Scope/severity BPaperwork
Environment
Pattern; potential for minimal harm.Corrected 2021-06-28Record 555466-20210616-F912

Penalties & enforcement

DateActionAmountSource
2024-04-10Civil money penalty$66,134CMS · Penalties
2024-04-10Denial of payment for new admissions
Payment denial for 8 days, from 2024-05-01
CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
Total nursing staff turnover22%
Facility
California
National
California 37% · National 46%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityCaliforniaNational
Percentage of long-stay residents with pressure ulcers
lower is better
1.4%4.3%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.0%1.6%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
41.5%12.0%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%1.2%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
1.2%0.4%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
10.7%10.2%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
1.8%4.0%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
7.4%13.7%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Santiago, Marilyn
Individual
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Mms Quality Nursing Services, Inc.
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Santiago, Edward
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Santiago, Marilyn
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Santiago-Cade, Adora Rose
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Santiago-So, Ruby Ann
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Snipes, Tyrone
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Welden, Elna
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mms Quality Nursing Services, Inc.
Organization
ADP OF THE SNFNOT APPLICABLE
Santiago, Edward
Individual
CORPORATE DIRECTORNOT APPLICABLE
Santiago, Edward
Individual
ADP OF THE SNFNOT APPLICABLE
Santiago, Marilyn
Individual
ADP OF THE SNFNOT APPLICABLE
Santiago, Marilyn
Individual
CORPORATE DIRECTORNOT APPLICABLE
Santiago-Cade, Adora Rose
Individual
CORPORATE DIRECTORNOT APPLICABLE
Santiago-Cade, Adora Rose
Individual
ADP OF THE SNFNOT APPLICABLE
Santiago-So, Ruby Ann
Individual
ADP OF THE SNFNOT APPLICABLE
Snipes, Tyrone
Individual
ADP OF THE SNFNOT APPLICABLE
Welden, Elna
Individual
ADP OF THE SNFNOT APPLICABLE

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or California.

No county cost figures on file for Alameda.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Elmwood Care Center
Berkeley
0.2 mi2026-06-251181
Kyakameena Care Center
Berkeley
0.4 mi2026-05-205221
Berkeley Pines Skilled Nursing Center
Berkeley
0.5 mi2024-03-140140
Chaparral House
Berkeley
1.4 mi2026-06-300140
The Rehabilitation Center Of Oakland
Oakland
2.0 mi2026-06-120182
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01