Nursing homeActive

Villa Valencia Healthcare Center

25000 Calle De Los Caballeros, Laguna Hills, CA 92653949609754059 certified beds · 53 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
13
since 2022
Deficiencies
42
11310
Penalties · 3 yrs
none on file
Last survey
2026-01-21
Complaint
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 4
Staffing 3
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · California Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-01-21Complaint110CMS-2567 (Care Compare)
2025-10-10Complaint140CMS-2567 (Care Compare)
2025-05-16Standard2120CMS-2567 (Care Compare)
2025-04-02Complaint100CMS-2567 (Care Compare)
2025-02-20Complaint100CMS-2567 (Care Compare)
2025-01-27Complaint010CMS-2567 (Care Compare)
2024-09-05Complaint100CMS-2567 (Care Compare)
2024-07-24Complaint100CMS-2567 (Care Compare)
2024-06-13Standard020CMS-2567 (Care Compare)
2024-02-21Complaint010CMS-2567 (Care Compare)
2023-10-04Complaint010CMS-2567 (Care Compare)
2023-08-24Complaint100CMS-2567 (Care Compare)
2022-11-10Standard290CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · California Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-01-21Complaint survey · 2 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-02-06Record 555462-20260121-F656
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2026-02-06Record 555462-20260121-F842
2025-10-10Complaint survey · 5 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-30Record 555462-20251010-F558
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-31Record 555462-20251010-F684
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-31Record 555462-20251010-F880
F909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-10-31Record 555462-20251010-F909
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2025-10-31Record 555462-20251010-F656
2025-05-16Standard survey · 14 deficienciesOfficial report
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-12Record 555462-20250516-F558
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-12Record 555462-20250516-F684
F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-12Record 555462-20250516-F694
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-12Record 555462-20250516-F695
F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-12Record 555462-20250516-F726
F760Ensure that residents are free from significant medication errors.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-12Record 555462-20250516-F760
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-12Record 555462-20250516-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-12Record 555462-20250516-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-12Record 555462-20250516-F880
F908Keep all essential equipment working safely.Scope/severity EStandard
Environment
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-06-12Record 555462-20250516-F908
F909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-12Record 555462-20250516-F909
F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-06-12Record 555462-20250516-F925
F814Dispose of garbage and refuse properly.Scope/severity BPaperwork
Food & nutrition
Pattern; potential for minimal harm.Corrected 2025-06-12Record 555462-20250516-F814
F881Implement a program that monitors antibiotic use.Scope/severity BPaperwork
Infection control
Pattern; potential for minimal harm.Corrected 2025-06-12Record 555462-20250516-F881
2025-04-02Complaint survey · 1 deficiencyOfficial report
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2025-04-12Record 555462-20250402-F842
2025-02-20Complaint survey · 1 deficiencyOfficial report
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2025-03-17Record 555462-20250220-F842
2025-01-27Complaint survey · 1 deficiencyOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-10Record 555462-20250127-F812
2024-09-05Complaint survey · 1 deficiencyOfficial report
F552Ensure that residents are fully informed and understand their health status, care and treatments.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2024-10-04Record 555462-20240905-F552
2024-07-24Complaint survey · 1 deficiencyOfficial report
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity BPaperwork
Dignity & rights
Pattern; potential for minimal harm.Corrected 2024-08-09Record 555462-20240724-F580
2024-06-13Standard survey · 2 deficienciesOfficial report
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-02Record 555462-20240613-F645
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-02Record 555462-20240613-F758
2024-02-21Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-03-08Record 555462-20240221-F684
2023-10-04Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-27Record 555462-20231004-F684
2023-08-24Complaint survey · 1 deficiencyOfficial report
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity BPaperwork
Care planningRecords
Pattern; potential for minimal harm.Corrected 2023-09-15Record 555462-20230824-F842
2022-11-10Standard survey · 11 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-10Record 555462-20221110-F550
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-10Record 555462-20221110-F578
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-10Record 555462-20221110-F695
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2022-12-10Record 555462-20221110-F801
F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-10Record 555462-20221110-F802
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-10Record 555462-20221110-F803
F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-10Record 555462-20221110-F806
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2022-12-10Record 555462-20221110-F812
F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-10Record 555462-20221110-F813
F880Provide and implement an infection prevention and control program.Scope/severity BPaperwork
Infection control
Pattern; potential for minimal harm.Corrected 2022-12-10Record 555462-20221110-F880
F885Report COVID19 data to residents and families.Scope/severity BPaperwork
Infection control
Pattern; potential for minimal harm.Corrected 2022-12-10Record 555462-20221110-F885

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.21
Facility
California
National
California 0.67 · National 0.69
Total nurse hours per resident day4.47
Facility
California
National
California 4.52 · National 3.86
Weekend total nurse hours4.05
Facility
California
National
California 4.09 · National 3.42
Total nursing staff turnover45%
Facility
California
National
California 37% · National 46%
Registered nurse turnover40%
Facility
California
National
California 38% · National 43%

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Alhv LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Caslmon, Timothy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Nordfelt, Spencer
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Thompson, Stephen
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Tran, Roger
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Villahermosa-Calumpang, Cristina
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Alhv LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Alhv LLC
Organization
DIRECT OWNERSHIP INTERESTNOT APPLICABLE
Aspen Healthcare Services LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Aspen Skilled Healthcare Inc
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Bradshaw, Jeffrey
Individual
ADP OF THE SNFNOT APPLICABLE
Bradshaw, Jeffrey
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Bradshaw, Jeffrey
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Bradshaw, Peter
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Brady, Vern
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Brady, Vern
Individual
ADP OF THE SNFNOT APPLICABLE
Case, Ryan
Individual
ADP OF THE SNFNOT APPLICABLE
Case, Ryan
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Caslmon, Timothy
Individual
ADP OF THE SNFNOT APPLICABLE
Caslmon, Timothy
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
East West Bank
Organization
ADP OF THE SNFNOT APPLICABLE
Elsner, Eric
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Jacaranda Healthcare Group LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Jacaranda Healthcare Group LLC
Organization
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Jurado, Frank
Individual
ADP OF THE SNFNOT APPLICABLE
Kirkwood, Jared
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Moss Adams LLP
Organization
ADP OF THE SNFNOT APPLICABLE
Nordfelt, Spencer
Individual
ADP OF THE SNFNOT APPLICABLE
Orgill, Craig
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Parti, Rajesh
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Parti, Shruty
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Paxman, Marcus
Individual
INDIRECT OWNERSHIP INTERESTNOT APPLICABLE
Paxman, Marcus
Individual
ADP OF THE SNFNOT APPLICABLE
Thompson, Stephen
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Thompson, Stephen
Individual
ADP OF THE SNFNOT APPLICABLE
Tran, Roger
Individual
ADP OF THE SNFNOT APPLICABLE
Villahermosa-Calumpang, Cristina
Individual
ADP OF THE SNFNOT APPLICABLE
Wells Fargo & Co
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Aspen Skilled Healthcare35 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or California.

No county cost figures on file for Orange.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Laguna Hills Health And Rehabilitation Center
Laguna Hills
0.1 mi2026-05-26201170
Palm Terrace Healthcare & Rehabilitation Center
Laguna Hills
0.5 mi2026-02-267302
Freedom Village Healthcare Center
Lake Forest
1.2 mi2026-06-027350
Trabuco Hills Post Acute
Lake Forest
3.2 mi2026-06-2422710
Orchards Skilled Nursing
Rancho Mission Viejo
4.2 mi2025-04-175220
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
OwnershipCMS · Ownership2026-08-01