Nursing homeActive

The Villas At Saratoga Skilled Nsg & Assisted Lvg

20400 Saratoga-Los Gatos Rd, Saratoga, CA 95070408741295086 certified beds · 82 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
11
since 2020
Deficiencies
60
3552
Penalties · 3 yrs
$40,323
2 fines
Last survey
2026-05-08
Complaint
CMS overall
1 / 5
stars as published by CMS
CMS overall 1/5
Health 1
Staffing 3
Quality 4
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · California Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-05-08Complaint010CMS-2567 (Care Compare)
2026-03-16Complaint010CMS-2567 (Care Compare)
2026-03-03Complaint040CMS-2567 (Care Compare)
2025-12-11Complaint010CMS-2567 (Care Compare)
2025-11-25Complaint021CMS-2567 (Care Compare)
2025-08-20Complaint010CMS-2567 (Care Compare)
2025-08-12Complaint020CMS-2567 (Care Compare)
2024-12-20Standard1170CMS-2567 (Care Compare)
2024-08-22Complaint001CMS-2567 (Care Compare)
2022-11-14Standard1180CMS-2567 (Care Compare)
2020-01-17Standard180CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · California Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-05-08Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-05-22Record 055435-20260508-F689
2026-03-16Complaint survey · 1 deficiencyOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-04-10Record 055435-20260316-F609
2026-03-03Complaint survey · 4 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 055435-20260303-F656
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 055435-20260303-F689
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 055435-20260303-F880
F883Develop and implement policies and procedures for flu and pneumonia vaccinations.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-19Record 055435-20260303-F883
2025-12-11Complaint survey · 1 deficiencyOfficial report
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-15Record 055435-20251211-F658
2025-11-25Complaint survey · 3 deficienciesOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-12-09Record 055435-20251125-F689
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-09Record 055435-20251125-F584
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-09Record 055435-20251125-F761
2025-08-20Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-10Record 055435-20250820-F689
2025-08-12Complaint survey · 2 deficienciesOfficial report
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 055435-20250812-F607
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-08-20Record 055435-20250812-F684
2024-12-20Standard survey · 18 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 055435-20241220-F550
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 055435-20241220-F578
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 055435-20241220-F656
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 055435-20241220-F693
F698Provide safe, appropriate dialysis care/services for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 055435-20241220-F698
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 055435-20241220-F700
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 055435-20241220-F755
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 055435-20241220-F758
F759Ensure medication error rates are not 5 percent or greater.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 055435-20241220-F759
F800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-12-30Record 055435-20241220-F800
F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-12-30Record 055435-20241220-F802
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-30Record 055435-20241220-F803
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-30Record 055435-20241220-F804
F808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-12-30Record 055435-20241220-F808
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-12-30Record 055435-20241220-F812
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-01-10Record 055435-20241220-F880
F908Keep all essential equipment working safely.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-30Record 055435-20241220-F908
F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Scope/severity BPaperwork
Environment
Pattern; potential for minimal harm.Correction not yet recordedRecord 055435-20241220-F912
2024-08-22Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2024-09-10Record 055435-20240822-F689
2022-11-14Standard survey · 19 deficienciesOfficial report
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-02Record 055435-20221114-F550
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-05Record 055435-20221114-F554
F558Reasonably accommodate the needs and preferences of each resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-14Record 055435-20221114-F558
F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-14Record 055435-20221114-F578
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-14Record 055435-20221114-F623
F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-18Record 055435-20221114-F625
F637Assess the resident when there is a significant change in conditionScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-14Record 055435-20221114-F637
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-14Record 055435-20221114-F645
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-14Record 055435-20221114-F658
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-14Record 055435-20221114-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-30Record 055435-20221114-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-14Record 055435-20221114-F686
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-18Record 055435-20221114-F758
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-14Record 055435-20221114-F761
F808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-11-14Record 055435-20221114-F808
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 055435-20221114-F812
F814Dispose of garbage and refuse properly.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 055435-20221114-F814
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-12-14Record 055435-20221114-F880
F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Scope/severity BPaperwork
Environment
Pattern; potential for minimal harm.Corrected 2022-12-14Record 055435-20221114-F912
2020-01-17Standard survey · 9 deficienciesOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-02-10Record 055435-20200117-F584
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-02-10Record 055435-20200117-F658
F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-02-10Record 055435-20200117-F676
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-02-10Record 055435-20200117-F684
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-02-10Record 055435-20200117-F755
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2020-02-10Record 055435-20200117-F758
F759Ensure medication error rates are not 5 percent or greater.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2020-02-10Record 055435-20200117-F759
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2020-02-10Record 055435-20200117-F761
F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.Scope/severity BPaperwork
Environment
Pattern; potential for minimal harm.Corrected 2020-02-10Record 055435-20200117-F912

Penalties & enforcement

DateActionAmountSource
2025-11-25Civil money penalty$32,292CMS · Penalties
2024-08-22Civil money penalty$8,031CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.44
Facility
California
National
California 0.67 · National 0.69
Total nurse hours per resident day4.39
Facility
California
National
California 4.52 · National 3.86
Weekend total nurse hours4.06
Facility
California
National
California 4.09 · National 3.42
Total nursing staff turnover22%
Facility
California
National
California 37% · National 46%
Registered nurse turnover42%
Facility
California
National
California 38% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityCaliforniaNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.9%4.3%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.9%1.6%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
17.6%12.0%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%1.2%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.4%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
10.9%10.2%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.5%4.0%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
13.2%13.7%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Kalesta Healthcare Group, LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Clawson, Scott
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST48%
Williams, Ryan
Individual
5% OR GREATER INDIRECT OWNERSHIP INTEREST48%
Chen, Kai Shin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
De Ocampo, Angela
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Duenas, Jose
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Fields, Domonique
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Flake, Ethan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Franco, Lionel Ryan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Gandhi, Kavita
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Haggerty, Kevin
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Hinkle, Cortney
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Jones, Steven
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Limosnero, Analie
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Lopez, Eloy
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Modi, Ishankumar
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mosher, Steven
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Murray, Jeffrey
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Renaldo, Mari
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Soares, Michael
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Tucker, Riley
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Williams, Ryan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Chen, Kai Shin
Individual
CORPORATE DIRECTORNOT APPLICABLE
Clawson, Scott
Individual
CORPORATE OFFICERNOT APPLICABLE
Fields, Domonique
Individual
CORPORATE DIRECTORNOT APPLICABLE
Flake, Ethan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Haggerty, Kevin
Individual
ADP OF THE SNFNOT APPLICABLE
Hinkle, Cortney
Individual
CORPORATE DIRECTORNOT APPLICABLE
Jones, Steven
Individual
CORPORATE OFFICERNOT APPLICABLE
Modi, Ishankumar
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mosher, Steven
Individual
CORPORATE DIRECTORNOT APPLICABLE
Murray, Jeffrey
Individual
CORPORATE DIRECTORNOT APPLICABLE
Soares, Michael
Individual
CORPORATE DIRECTORNOT APPLICABLE
Texas Capital Bank Na
Organization
5% OR GREATER SECURITY INTERESTNOT APPLICABLE
Tucker, Riley
Individual
ADP OF THE SNFNOT APPLICABLE
Williams, Ryan
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Kalesta Healthcare Group19 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or California.

No county cost figures on file for Santa Clara.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Saratoga Retirement Community Health Center
Saratoga
1.2 mi2025-04-25030
Childrens Hc Org No Ca Saratoga Pediatric Subacute
Saratoga
2.0 mi2026-06-260120
Westwood Post Acute
San Jose
3.1 mi2026-06-100742
Vasona Creek Healthcare Center
Los Gatos
3.8 mi2026-06-020490
Cupertino Healthcare & Wellness Center
Cupertino
4.7 mi2026-02-230380
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01