Nursing homeActive

Canterbury Woods

651 Sinex Avenue, Pacific Grove, CA 93950831373311124 certified beds · 16 residentsNon profit - CorporationMedicare
Surveys on file
4
since 2023
Deficiencies
26
0260
Penalties · 3 yrs
none on file
Last survey
2026-02-27
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 5
Staffing 5
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · California Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-02-27Standard020CMS-2567 (Care Compare)
2026-02-12Complaint010CMS-2567 (Care Compare)
2024-09-13Standard0110CMS-2567 (Care Compare)
2023-07-21Standard0120CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · California Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-02-27Standard survey · 2 deficienciesOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 055303-20260227-F812
F847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-02Record 055303-20260227-F847
2026-02-12Complaint survey · 1 deficiencyOfficial report
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-10Record 055303-20260212-F658
2024-09-13Standard survey · 11 deficienciesOfficial report
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 055303-20240913-F623
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 055303-20240913-F656
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 055303-20240913-F679
F692Provide enough food/fluids to maintain a resident's health.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 055303-20240913-F692
F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 055303-20240913-F700
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 055303-20240913-F755
F760Ensure that residents are free from significant medication errors.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 055303-20240913-F760
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 055303-20240913-F803
F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 055303-20240913-F813
F847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.Scope/severity DStandard
Records
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 055303-20240913-F847
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-27Record 055303-20240913-F880
2023-07-21Standard survey · 12 deficienciesOfficial report
F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-11Record 055303-20230721-F584
F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-11Record 055303-20230721-F623
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-11Record 055303-20230721-F641
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-11Record 055303-20230721-F679
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-11Record 055303-20230721-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-11Record 055303-20230721-F695
F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Scope/severity EStandard
Staffing
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-11Record 055303-20230721-F727
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-11Record 055303-20230721-F758
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-11Record 055303-20230721-F761
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-08-11Record 055303-20230721-F801
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-08-11Record 055303-20230721-F812
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-08-11Record 055303-20230721-F880

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day1.46
Facility
California
National
California 0.67 · National 0.69
Total nurse hours per resident day6.71
Facility
California
National
California 4.52 · National 3.86
Weekend total nurse hours5.71
Facility
California
National
California 4.09 · National 3.42
Total nursing staff turnover19%
Facility
California
National
California 37% · National 46%
Registered nurse turnover40%
Facility
California
National
California 38% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityCaliforniaNational
Percentage of long-stay residents with pressure ulcers
lower is better
2.9%4.3%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
0.0%1.6%3.2%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.0%1.2%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.4%0.1%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Front Porch Communities And Services
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Akopyan, Gevork
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Banner, Ryan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Behnam, Shaida
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Ichien, Christopher
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Kelly, Sean
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Macango, Susan
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Mcmullin, Mary
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Nabor-Andoy, Merza
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Olson, Kari
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Salvador, Eduardo
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Banner, Ryan
Individual
ADP OF THE SNFNOT APPLICABLE
Behnam, Shaida
Individual
ADP OF THE SNFNOT APPLICABLE
Duranteau, Nancy
Individual
CORPORATE DIRECTORNOT APPLICABLE
Forte, Vincent
Individual
CORPORATE DIRECTORNOT APPLICABLE
Front Porch Communities And Services
Organization
ADP OF THE SNFNOT APPLICABLE
Handy, Joanne
Individual
CORPORATE DIRECTORNOT APPLICABLE
Jacobs, Laura
Individual
CORPORATE DIRECTORNOT APPLICABLE
Kelly, Sean
Individual
CORPORATE OFFICERNOT APPLICABLE
Kroeker, Kevin
Individual
CORPORATE DIRECTORNOT APPLICABLE
Mcgovern, Marion
Individual
CORPORATE DIRECTORNOT APPLICABLE
Salvador, Eduardo
Individual
CORPORATE OFFICERNOT APPLICABLE
Spencer, Peter
Individual
CORPORATE DIRECTORNOT APPLICABLE
Tonnu, Diemlan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Vranich, Rachel
Individual
CORPORATE OFFICERNOT APPLICABLE
Wesson, Oliver
Individual
CORPORATE DIRECTORNOT APPLICABLE
Whittaker, Susan
Individual
CORPORATE DIRECTORNOT APPLICABLE
Part of a chain
Front Porch9 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or California.

No county cost figures on file for Monterey.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Forest Hill Manor Health Center
Pacific Grove
0.0 mi2026-04-100191
Oceanview Post Acute
Pacific Grove
0.6 mi2025-12-122271
Cypress Ridge Care Center
Monterey
1.5 mi2026-04-240330
Monterey Post Acute
Monterey
1.6 mi2026-03-100230
Westland House
Monterey
2.9 mi2025-09-05090
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01