Nursing homeActive

Center At Arrowhead, LLC

7201 W Camino San Xavier Ave, Glendale, AZ 85308623773610096 certified beds · 63 residentsFor profit - CorporationMedicare
Surveys on file
4
since 2022
Deficiencies
13
0130
Penalties · 3 yrs
none on file
Last survey
2025-05-02
Standard
CMS overall
5 / 5
stars as published by CMS
CMS overall 5/5
Health 4
Staffing 2
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Arizona Department of Health Services · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2025-05-02Standard050CMS-2567 (Care Compare)
2024-02-15Standard020CMS-2567 (Care Compare)
2023-09-20Complaint010CMS-2567 (Care Compare)
2022-11-10Standard050CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Arizona Department of Health Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2025-05-02Standard survey · 5 deficienciesOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-07Record 035289-20250502-F684
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-07Record 035289-20250502-F689
F732Post nurse staffing information every day.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-07-07Record 035289-20250502-F732
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-07Record 035289-20250502-F880
F881Implement a program that monitors antibiotic use.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-07-07Record 035289-20250502-F881
2024-02-15Standard survey · 2 deficienciesOfficial report
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-01Record 035289-20240215-F609
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-04-01Record 035289-20240215-F658
2023-09-20Complaint survey · 1 deficiencyOfficial report
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-18Record 035289-20230920-F684
2022-11-10Standard survey · 5 deficienciesOfficial report
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-30Record 035289-20221110-F677
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-30Record 035289-20221110-F684
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-30Record 035289-20221110-F686
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-30Record 035289-20221110-F690
F885Report COVID19 data to residents and families.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-12-30Record 035289-20221110-F885

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.49
Facility
Arizona
National
Arizona 0.70 · National 0.69
Total nurse hours per resident day4.35
Facility
Arizona
National
Arizona 3.97 · National 3.86
Weekend total nurse hours4.01
Facility
Arizona
National
Arizona 3.50 · National 3.42
Total nursing staff turnover72%
Facility
Arizona
National
Arizona 45% · National 46%
Registered nurse turnover55%
Facility
Arizona
National
Arizona 44% · National 43%

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Veritas Management Group LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Aldridge, Patricia
Individual
CONTRACTED MANAGING EMPLOYEENOT APPLICABLE
Dunlap, Robert
Individual
CORPORATE DIRECTORNOT APPLICABLE
Gaylor, Patrick
Individual
CORPORATE DIRECTORNOT APPLICABLE
Ott, David
Individual
CORPORATE DIRECTORNOT APPLICABLE
Senkoff, Alexander
Individual
CORPORATE DIRECTORNOT APPLICABLE
Williams, Candyce
Individual
CORPORATE DIRECTORNOT APPLICABLE
Part of a chain
Veritas Management Group13 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Arizona.

No county cost figures on file for Maricopa.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Advanced Health Care Of Glendale
Glendale
1.2 mi2026-06-18081
Freedom Plaza Care Center
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3.2 mi2024-04-25000
Life Care Center of North Glendale
Glendale
3.2 mi2026-06-12090
Peoria Post Acute and Rehabilitation
Peoria
3.4 mi2026-03-20070
Sun City Post Acute
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3.6 mi2025-12-30060
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
OwnershipCMS · Ownership2026-08-01