Nursing homeActive
Haven Of Phoenix
4202 North 20th Avenue, Phoenix, AZ 850156022643824114 certified beds · 107 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
6
since 2023
Deficiencies
20
● 0● 19● 1
Penalties · 3 yrs
$8,278
1 fine
Last survey
2026-05-06
Standard
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Arizona Department of Health Services · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2026-05-06 | Standard | 070 | CMS-2567 (Care Compare) | — |
| 2025-12-16 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2025-01-24 | Standard | 040 | CMS-2567 (Care Compare) | — |
| 2024-09-13 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-08-20 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2023-09-08 | Standard | 050 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Arizona Department of Health Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity EStandard
Abuse & neglect
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-05Record 035107-20260506-F600
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-05Record 035107-20260506-F644
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-05Record 035107-20260506-F684
F697Provide safe, appropriate pain management for a resident who requires such services.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-05Record 035107-20260506-F697
F732Post nurse staffing information every day.Scope/severity DStandard
Staffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-05Record 035107-20260506-F732
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-06-05Record 035107-20260506-F761
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2026-06-05Record 035107-20260506-F880
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2026-02-11Record 035107-20251216-F689
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-21Record 035107-20250124-F600
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-21Record 035107-20250124-F645
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-02-21Record 035107-20250124-F658
F680Ensure the activities program is directed by a qualified professional.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-02-21Record 035107-20250124-F680
F658Ensure services provided by the nursing facility meet professional standards of quality.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-16Record 035107-20240913-F658
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-01Record 035107-20240820-F610
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-10-01Record 035107-20240820-F689
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-17Record 035107-20230908-F689
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-17Record 035107-20230908-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-17Record 035107-20230908-F812
F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-17Record 035107-20230908-F813
F880Provide and implement an infection prevention and control program.Scope/severity DStandard
Infection control
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-17Record 035107-20230908-F880
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-12-16 | Civil money penalty | $8,278 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.53
Facility
Arizona
National
Arizona 0.70 · National 0.69
Total nurse hours per resident day3.23
Facility
Arizona
National
Arizona 3.97 · National 3.86
Weekend total nurse hours2.84
Facility
Arizona
National
Arizona 3.50 · National 3.42
Total nursing staff turnover37%
Facility
Arizona
National
Arizona 45% · National 46%
Registered nurse turnover42%
Facility
Arizona
National
Arizona 44% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Arizona | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 0.9% | 4.4% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 1.2% | 2.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 1.4% | 10.6% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.0% | 1.2% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 5.0% | 10.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 5.2% | 5.3% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 22.5% | 21.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Ahmed, Bahaledin Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Fragoso, Lindsay Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Gandhi, Hemang Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Greiner, Russell Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Health Group Management LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Koker, Shelly Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Seastrand, Jason Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| West, Christian Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ahmed, Bahaledin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Fragoso, Lindsay Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Gandhi, Hemang Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Greiner, Russell Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Haven Health Properties LLC Organization | 5% OR GREATER MORTGAGE INTEREST | NOT APPLICABLE | — | — |
| Haven Health Properties LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Haven Phoenix Real Estate LLC Organization | 5% OR GREATER MORTGAGE INTEREST | NOT APPLICABLE | — | — |
| Haven Phoenix Real Estate LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Health Group Management LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Koker, Shelly Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Robertson, Brett Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Samuelian, Robert Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Samuelian, Spencer Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Samuelian, Stephen Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Seastrand, Jason Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Seastrand, Jason Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| West, Christian Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| West, Christian Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
Part of a chain
Haven Health — 20 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Arizona.
No county cost figures on file for Maricopa.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| The Rehabilitation Center At The Palazzo Phoenix | 2.2 mi | 2026-03-25 | 0160 |
| Beatitudes Campus Phoenix | 2.9 mi | 2025-09-05 | 0180 |
| Maryland Gardens Post Acute Phoenix | 2.9 mi | 2026-07-02 | 0210 |
| Camelback Post Acute Care And Rehabilitation Phoenix | 2.9 mi | 2026-06-03 | 0131 |
| The Terraces of Phoenix Phoenix | 4.5 mi | 2025-06-13 | 0100 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |