Nursing homeActive
Haven Of Flagstaff
800 West University Avenue, Flagstaff, AZ 86001928779693183 certified beds · 78 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
7
since 2022
Deficiencies
24
● 0● 23● 1
Penalties · 3 yrs
$13,098
1 fine
Last survey
2025-12-22
Complaint
CMS overall
3 / 5
stars as published by CMS
CMS overall 3/5
Health 2
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Arizona Department of Health Services · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-12-22 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2025-04-29 | Complaint | 001 | CMS-2567 (Care Compare) | — |
| 2025-03-14 | Standard | 060 | CMS-2567 (Care Compare) | — |
| 2024-10-23 | Complaint | 030 | CMS-2567 (Care Compare) | — |
| 2023-12-14 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2023-10-05 | Standard | 060 | CMS-2567 (Care Compare) | — |
| 2022-08-18 | Standard | 050 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Arizona Department of Health Services publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-01-20Record 035091-20251222-F755
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2025-05-30Record 035091-20250429-F689
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-09Record 035091-20250314-F554
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-09Record 035091-20250314-F600
F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-09Record 035091-20250314-F607
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-09Record 035091-20250314-F609
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-09Record 035091-20250314-F812
F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-04-09Record 035091-20250314-F842
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-09Record 035091-20241023-F600
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-12-09Record 035091-20241023-F609
F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-03-01Record 035091-20241023-F686
F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-03Record 035091-20231214-F600
F610Respond appropriately to all alleged violations.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-01-03Record 035091-20231214-F610
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-06Record 035091-20231005-F554
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-06Record 035091-20231005-F609
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-06Record 035091-20231005-F644
F645PASARR screening for Mental disorders or Intellectual DisabilitiesScope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-06Record 035091-20231005-F645
F680Ensure the activities program is directed by a qualified professional.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-06Record 035091-20231005-F680
F825Provide or get specialized rehabilitative services as required for a resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-06Record 035091-20231005-F825
F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Scope/severity DStandard
Abuse & neglect
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-09-15Record 035091-20220818-F609
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-09-15Record 035091-20220818-F640
F641Ensure each resident receives an accurate assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-09-15Record 035091-20220818-F641
F679Provide activities to meet all resident's needs.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2022-09-15Record 035091-20220818-F679
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2022-09-15Record 035091-20220818-F812
Penalties & enforcement
| Date | Action | Amount | Source |
|---|---|---|---|
| 2025-03-14 | Civil money penalty | $13,098 | CMS · Penalties |
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.83
Facility
Arizona
National
Arizona 0.70 · National 0.69
Total nurse hours per resident day3.35
Facility
Arizona
National
Arizona 3.97 · National 3.86
Weekend total nurse hours3.09
Facility
Arizona
National
Arizona 3.50 · National 3.42
Total nursing staff turnover44%
Facility
Arizona
National
Arizona 45% · National 46%
Registered nurse turnover40%
Facility
Arizona
National
Arizona 44% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Arizona | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 2.1% | 4.4% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 3.3% | 2.1% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 0.0% | 10.6% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 1.1% | 1.2% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 4.9% | 10.7% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 1.4% | 5.3% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 10.5% | 21.0% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Espinosa, Stephanie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Figueroa-Diaz, Vicente Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Fragoso, Lindsay Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Health Group Management LLC Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Longhurst, Stock Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Mccullough, Erin Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Miller, Crystal Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Robertson, Brett Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Samuelian, Robert Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Samuelian, Spencer Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Samuelian, Stephen Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Sciara, Patrick Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Seastrand, Jason Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Smith, Wendy Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Ternion Physician Group, Pllc Organization | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| West, Christian Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Espinosa, Stephanie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Figueroa-Diaz, Vicente Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Fragoso, Lindsay Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Haven Arizona Real Estate, LLC Organization | 5% OR GREATER MORTGAGE INTEREST | NOT APPLICABLE | — | — |
| Haven Arizona Real Estate, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Haven Flagstaff Real Estate LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Haven Flagstaff Real Estate LLC Organization | 5% OR GREATER MORTGAGE INTEREST | NOT APPLICABLE | — | — |
| Haven Real Estate Partners, LLC Organization | 5% OR GREATER MORTGAGE INTEREST | NOT APPLICABLE | — | — |
| Haven Real Estate Partners, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Health Group Management LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Longhurst, Stock Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mccullough, Erin Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Miller, Crystal Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Robertson, Brett Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Samuelian, Robert Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Samuelian, Robert Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Samuelian, Spencer Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Samuelian, Spencer Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Samuelian, Stephen Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Samuelian, Stephen Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Sciara, Patrick Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Seastrand, Jason Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
| Seastrand, Jason Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Smith, Wendy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ternion Physician Group, Pllc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| West, Christian Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| West, Christian Individual | DIRECT OWNERSHIP INTEREST | NOT APPLICABLE | — | — |
Part of a chain
Haven Health — 20 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Arizona.
No county cost figures on file for Coconino.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Aspire Transitional Care Flagstaff | 2.0 mi | 2025-08-21 | 0130 |
| The Peaks Health & Rehabilitation Flagstaff | 3.5 mi | 2025-07-10 | 0140 |
| Haven Of Sedona Sedona | 28.4 mi | 2026-05-20 | 1440 |
| Haven Of Cottonwood Cottonwood | 37.3 mi | 2025-08-27 | 0310 |
| Haven Of Camp Verde Camp Verde | 44.9 mi | 2026-06-29 | 0191 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |