Nursing homeActive
Heritage Living Center
1175 Morningside Drive, Conway, AR 720345013277642140 certified beds · 126 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
5
since 2023
Deficiencies
15
● 0● 15● 0
Penalties · 3 yrs
—
none on file
Last survey
2025-11-26
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats
Survey history
Source: CMS · Arkansas Office of Long Term Care · data as of 2026-08-01| Date | Kind | Deficiencies | Official record | Archived PDF |
|---|---|---|---|---|
| 2025-11-26 | Standard | 040 | CMS-2567 (Care Compare) | — |
| 2025-08-14 | Complaint | 010 | CMS-2567 (Care Compare) | — |
| 2024-06-05 | Standard | 050 | CMS-2567 (Care Compare) | — |
| 2023-09-20 | Complaint | 020 | CMS-2567 (Care Compare) | — |
| 2023-05-11 | Standard | 030 | CMS-2567 (Care Compare) | — |
Counts by class: paperwork · standard · harm.
Deficiencies
CMS · Arkansas Office of Long Term Care publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.
F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-12-15Record 045308-20251126-F550
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-12-15Record 045308-20251126-F812
F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.Scope/severity FStandard
Records
Widespread; no actual harm, potential for more than minimal harm.Corrected 2025-12-15Record 045308-20251126-F838
F880Provide and implement an infection prevention and control program.Scope/severity EStandard
Infection control
Pattern; no actual harm, potential for more than minimal harm.Corrected 2025-12-15Record 045308-20251126-F880
F741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.Scope/severity DStandard
Care planningStaffing
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-12Record 045308-20250814-F741
F583Keep residents' personal and medical records private and confidential.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-03Record 045308-20240605-F583
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-03Record 045308-20240605-F695
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-07-03Record 045308-20240605-F761
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2024-07-03Record 045308-20240605-F812
F919Make sure that a working call system is available in each resident's bathroom and bathing area.Scope/severity DStandard
Environment
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-07-03Record 045308-20240605-F919
F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-20Record 045308-20230920-F580
F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-10-20Record 045308-20230920-F684
F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-06-08Record 045308-20230511-F693
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-06-08Record 045308-20230511-F804
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-06-08Record 045308-20230511-F812
Staffing
CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainerRN hours per resident day0.43
Facility
Arkansas
National
Arkansas 0.41 · National 0.69
Total nurse hours per resident day3.60
Facility
Arkansas
National
Arkansas 4.03 · National 3.86
Weekend total nurse hours3.22
Facility
Arkansas
National
Arkansas 3.46 · National 3.42
Total nursing staff turnover38%
Facility
Arkansas
National
Arkansas 50% · National 46%
Registered nurse turnover25%
Facility
Arkansas
National
Arkansas 45% · National 43%
Quality measures
CMS MDS quality measures · 2025Q2-2026Q1 · definitions| Measure | Facility | Arkansas | National |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers lower is better | 2.5% | 4.2% | 4.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury lower is better | 6.0% | 3.9% | 3.2% |
| Percentage of long-stay residents who received an antipsychotic medication lower is better | 5.3% | 10.9% | 15.4% |
| Percentage of long-stay residents with a urinary tract infection lower is better | 0.0% | 1.2% | 1.6% |
| Percentage of long-stay residents who were physically restrained lower is better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased lower is better | 6.7% | 9.5% | 13.9% |
| Percentage of long-stay residents who lose too much weight lower is better | 1.6% | 4.3% | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication lower is better | 15.9% | 21.7% | 19.5% |
Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.
Ownership
As reported to CMS (Provider Enrollment)| Entity | Role | Interest | Since | Registry |
|---|---|---|---|---|
| Dickson, John Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Lamb, Leslie Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Naylor, David Individual | OPERATIONAL/MANAGERIAL CONTROL | NOT APPLICABLE | — | — |
| Adams, Anthony Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Adams, Bryan Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Angel, Tammy Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Angel, Tammy Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Dickson, John Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Ellis, John Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Ellis, John Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Henderson, Emmitt Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Henderson, Kaye Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Heritage Center Inc Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Incite Rehab, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Koehler, Tobey Individual | CORPORATE OFFICER | NOT APPLICABLE | — | — |
| Koehler, Tobey Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lamb, Leslie Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Lamb, Leslie Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
| Ltc Systems/Rx, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mainord, William Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Mcginnis, Larry Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Naylor, David Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Pedigo, Rita Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Pharmacy Consults, LLC Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Reliance Health Care, Inc. Organization | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Thomas, Darryl Individual | ADP OF THE SNF | NOT APPLICABLE | — | — |
| Thomas, Darryl Individual | MANAGING CONTROL - GOVERNING BODY | NOT APPLICABLE | — | — |
Part of a chain
Anthony & Bryan Adams — 38 facilities
Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.
Cost context
County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Arkansas.
No county cost figures on file for Faulkner.
Nearby nursing homes
| Facility | Distance | Last survey | Deficiencies · 3 yrs |
|---|---|---|---|
| Conway Healthcare And Rehabilitation Center Conway | 1.5 mi | 2025-08-21 | 0151 |
| The Blossoms At Conway Rehab & Nursing Center Conway | 1.3 mi | 2025-05-21 | 0221 |
| Salem Place Nursing And Rehabilitation Center, Inc Conway | 1.7 mi | 2026-01-15 | 0100 |
| Superior Health & Rehab, LLC Conway | 3.4 mi | 2025-08-14 | 150 |
| Greenbrier Nursing And Rehabilitation Center Greenbrier | 10.1 mi | 2026-05-07 | 060 |
Watch this facility
One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.
Sources & provenance
| Section | Agency · dataset | Retrieved |
|---|---|---|
| Facility, ratings | CMS Provider Data · Nursing Home Provider Information | 2026-08-01 |
| Surveys | CMS · Survey Summary | 2026-08-01 |
| Deficiencies | CMS · Health Deficiencies (CMS-2567 findings via Care Compare) | 2026-08-01 |
| Penalties | CMS · Penalties | 2026-08-01 |
| Staffing | CMS · Payroll-Based Journal (PBJ, as published Aug 2026) | 2026-08-01 |
| Quality measures | CMS · MDS Quality Measures | 2026-08-01 |
| Ownership | CMS · Ownership | 2026-08-01 |