Nursing homeActive

Twin Rivers Rehabilitation And Healthcare Center

3021 Twin Rivers Drive, Arkadelphia, AR 719238702466337112 certified beds · 71 residentsFor profit - Limited Liability companyMedicare and Medicaid
Surveys on file
4
since 2023
Deficiencies
15
0150
Penalties · 3 yrs
$12,335
1 fine
Last survey
2026-02-12
Standard
CMS overall
4 / 5
stars as published by CMS
CMS overall 4/5
Health 3
Staffing 3
Quality 5
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Arkansas Office of Long Term Care · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2026-02-12Standard020CMS-2567 (Care Compare)
2025-08-28Complaint010CMS-2567 (Care Compare)
2024-08-29Standard030CMS-2567 (Care Compare)
2023-10-20Standard090CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Arkansas Office of Long Term Care publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2026-02-12Standard survey · 2 deficienciesOfficial report
F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Scope/severity DStandard
Food & nutrition
Isolated; no actual harm, potential for more than minimal harm.Corrected 2026-03-03Record 045216-20260212-F801
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2026-02-13Record 045216-20260212-F812
2025-08-28Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2025-09-15Record 045216-20250828-F689
2024-08-29Standard survey · 3 deficienciesOfficial report
F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-20Record 045216-20240829-F690
F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Scope/severity DStandard
Medication
Isolated; no actual harm, potential for more than minimal harm.Corrected 2024-09-20Record 045216-20240829-F758
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2024-09-20Record 045216-20240829-F812
2023-10-20Standard survey · 9 deficienciesOfficial report
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity EStandard
Dignity & rights
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-19Record 045216-20231020-F554
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-11-19Record 045216-20231020-F656
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity EStandard
Care planningFalls
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-19Record 045216-20231020-F689
F692Provide enough food/fluids to maintain a resident's health.Scope/severity EStandard
Care planning
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-19Record 045216-20231020-F692
F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-19Record 045216-20231020-F761
F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-19Record 045216-20231020-F803
F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-19Record 045216-20231020-F804
F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Scope/severity EStandard
Food & nutrition
Pattern; no actual harm, potential for more than minimal harm.Corrected 2023-11-19Record 045216-20231020-F805
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2023-11-19Record 045216-20231020-F812

Penalties & enforcement

DateActionAmountSource
2025-08-28Civil money penalty$12,335CMS · Penalties

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.50
Facility
Arkansas
National
Arkansas 0.41 · National 0.69
Total nurse hours per resident day3.74
Facility
Arkansas
National
Arkansas 4.03 · National 3.86
Weekend total nurse hours3.16
Facility
Arkansas
National
Arkansas 3.46 · National 3.42
Total nursing staff turnover47%
Facility
Arkansas
National
Arkansas 50% · National 46%
Registered nurse turnover25%
Facility
Arkansas
National
Arkansas 45% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityArkansasNational
Percentage of long-stay residents with pressure ulcers
lower is better
4.0%4.2%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
1.6%3.9%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
0.5%10.9%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.4%1.2%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
8.5%9.5%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
4.3%4.3%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
9.4%21.7%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
4p2t1 Ops Holding LP
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Jej Assets LP
Organization
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Ponthie, Sharlot
Individual
5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDED
Alexark1 LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Jej Management, LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Avery, Christina
Individual
W-2 MANAGING EMPLOYEENOT APPLICABLE
Ponthie, John
Individual
CORPORATE DIRECTORNOT APPLICABLE
Ponthie, John
Individual
CORPORATE OFFICERNOT APPLICABLE
Part of a chain
Southern Administrative Services35 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Arkansas.

No county cost figures on file for Clark.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Nightingale At Arkadelphia
Arkadelphia
0.3 mi2025-09-18100
Quapaw Care And Rehabilitation Center LLC
Hot Springs
22.4 mi2025-07-240130
The Springs Of Red Oak
Hot Springs
22.8 mi2026-05-140171
Lake Hamilton Health And Rehab
Hot Springs
23.1 mi2025-05-210140
The Pines Nursing And Rehabilitation Center
Hot Springs
23.7 mi2025-04-020101
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01