Nursing homeActive

Canterbury Health Care Facility

1720 Knowles Road, Phenix City, AL 368693342910485137 certified beds · 130 residentsFor profit - CorporationMedicare and Medicaid
Surveys on file
4
since 2020
Deficiencies
13
0112
Penalties · 3 yrs
none on file
Last survey
2023-10-04
Complaint
CMS overall
2 / 5
stars as published by CMS
CMS overall 2/5
Health 2
Staffing 3
Quality 2
Star ratings as published by CMS · CMS’s caveats

Survey history

Source: CMS · Alabama Department of Public Health · data as of 2026-08-01
DateKindDeficienciesOfficial recordArchived PDF
2023-10-04Complaint010CMS-2567 (Care Compare)
2023-06-02Standard060CMS-2567 (Care Compare)
2021-04-23Standard032CMS-2567 (Care Compare)
2020-02-13Standard010CMS-2567 (Care Compare)

Counts by class: paperwork · standard · harm.

Deficiencies

CMS · Alabama Department of Public Health publishes each citation’s tag, official description and scope/severity letter. The surveyor’s written findings are in the Statement of Deficiencies (CMS-2567) for each survey, linked above.

2023-10-04Complaint survey · 1 deficiencyOfficial report
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity DStandard
Care planningFalls
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-17Record 015382-20231004-F689
2023-06-02Standard survey · 6 deficienciesOfficial report
F554Allow residents to self-administer drugs if determined clinically appropriate.Scope/severity DStandard
Dignity & rights
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-08-24Record 015382-20230602-F554
F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 015382-20230602-F640
F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 015382-20230602-F644
F661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.Scope/severity DStandard
Care planningRecords
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 015382-20230602-F661
F677Provide care and assistance to perform activities of daily living for any resident who is unable.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 015382-20230602-F677
F791Provide or obtain dental services for each resident.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2023-07-07Record 015382-20230602-F791
2021-04-23Standard survey · 5 deficienciesOfficial report
F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Scope/severity GHarm
Care planningRecords
Isolated; actual harm that is not immediate jeopardy.Corrected 2021-03-31Record 015382-20210423-F656
F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Scope/severity GHarm
Care planningFalls
Isolated; actual harm that is not immediate jeopardy.Corrected 2021-03-31Record 015382-20210423-F689
F695Provide safe and appropriate respiratory care for a resident when needed.Scope/severity DStandard
Care planning
Isolated; no actual harm, potential for more than minimal harm.Corrected 2021-05-28Record 015382-20210423-F695
F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Scope/severity EStandard
Medication
Pattern; no actual harm, potential for more than minimal harm.Corrected 2021-05-28Record 015382-20210423-F755
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2021-05-28Record 015382-20210423-F812
2020-02-13Standard survey · 1 deficiencyOfficial report
F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Scope/severity FStandard
Food & nutrition
Widespread; no actual harm, potential for more than minimal harm.Corrected 2020-03-19Record 015382-20200213-F812

Staffing

CMS Payroll-Based Journal · PBJ, as published Aug 2026 · explainer
RN hours per resident day0.38
Facility
Alabama
National
Alabama 0.65 · National 0.69
Total nurse hours per resident day4.07
Facility
Alabama
National
Alabama 3.88 · National 3.86
Weekend total nurse hours3.49
Facility
Alabama
National
Alabama 3.26 · National 3.42
Total nursing staff turnover54%
Facility
Alabama
National
Alabama 47% · National 46%
Registered nurse turnover50%
Facility
Alabama
National
Alabama 40% · National 43%

Quality measures

CMS MDS quality measures · 2025Q2-2026Q1 · definitions
MeasureFacilityAlabamaNational
Percentage of long-stay residents with pressure ulcers
lower is better
6.8%5.4%4.6%
Percentage of long-stay residents experiencing one or more falls with major injury
lower is better
2.9%3.3%3.2%
Percentage of long-stay residents who received an antipsychotic medication
lower is better
14.8%21.2%15.4%
Percentage of long-stay residents with a urinary tract infection
lower is better
0.5%2.4%1.6%
Percentage of long-stay residents who were physically restrained
lower is better
0.0%0.6%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased
lower is better
18.3%12.0%13.9%
Percentage of long-stay residents who lose too much weight
lower is better
6.6%5.4%5.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
lower is better
15.2%24.5%19.5%

Figures verbatim from CMS, with the state and national figures from the same release. The direction that counts as better is CMS’s own and is stated on every row.

Ownership

As reported to CMS (Provider Enrollment)
EntityRoleInterestSinceRegistry
Aop SNF Operations Holdings LLC
Organization
5% OR GREATER DIRECT OWNERSHIP INTEREST100%
Ch Aop Holdings LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST48%
Ms Aop Holdings LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST23%
Ss Aop Holdings LLC
Organization
5% OR GREATER INDIRECT OWNERSHIP INTEREST23%
Aop Opco Manager LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Azzam, Mohannad
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Goodman, Menucha
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Melb Opco Manager LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Morris, Shannel
Individual
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Vertex Financial Services LLC
Organization
OPERATIONAL/MANAGERIAL CONTROLNOT APPLICABLE
Azzam, Mohannad
Individual
ADP OF THE SNFNOT APPLICABLE
Goodman, Menucha
Individual
CORPORATE OFFICERNOT APPLICABLE
Goodman, Menucha
Individual
MANAGING CONTROL - GOVERNING BODYNOT APPLICABLE
Melb Opco Manager LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Morris, Shannel
Individual
ADP OF THE SNFNOT APPLICABLE
Strauss, Susan
Individual
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFNOT APPLICABLE
Vertex Financial Services LLC
Organization
ADP OF THE SNFNOT APPLICABLE
Part of a chain
Venza Care Management25 facilities
View chain record

Ownership as reported to CMS/state. CMS ownership data has known gaps; merges between entities are published only after human review.

Cost context

County figures from public surveys. Not this facility’s price. Nursing-home rates are not published by CMS or Alabama.

No county cost figures on file for Russell.

Nearby nursing homes

FacilityDistanceLast surveyDeficiencies · 3 yrs
Parkwood Health Care Facility
Phenix City
2.6 mi2026-02-13040
Bridgeway Health And Rehabilitation Center
Phenix City
3.4 mi2020-01-09000
Magnolia Manor Of Columbus Nursing Center - West
Columbus
4.6 mi2025-12-18004
Magnolia Manor Of Columbus Nursing Center - East
Columbus
4.7 mi2025-11-210122
Spring Harbor At Green Island
Columbus
7.1 mi2026-01-18070
Watch this facility

One email when a new survey, harm-class deficiency, penalty, Special Focus change or ownership change is recorded. Nothing else, ever.

Sources & provenance

SectionAgency · datasetRetrieved
Facility, ratingsCMS Provider Data · Nursing Home Provider Information2026-08-01
SurveysCMS · Survey Summary2026-08-01
DeficienciesCMS · Health Deficiencies (CMS-2567 findings via Care Compare)2026-08-01
PenaltiesCMS · Penalties2026-08-01
StaffingCMS · Payroll-Based Journal (PBJ, as published Aug 2026)2026-08-01
Quality measuresCMS · MDS Quality Measures2026-08-01
OwnershipCMS · Ownership2026-08-01